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Double clicking RTU brings the "windows can't open this file" dialog

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  • Double clicking RTU brings the "windows can't open this file" dialog

    It's the second time I'm upgrading the dongle with a new license and I didn't remembered this problem before

    S/N is match RTU file name

    What program should I point to make the upgrade ?
    Philippe Steels
    Pixelab - Blog - Flickr

  • #2
    Hello,

    The dongle requires the WibuKey Runtime driver, in order to be recognised by your OS. Please download and install the latest version 6.40 from the following link:

    https://www.wibu.com/downloads-user-software.html

    If you continue to experience issues, please send a message to our support team:

    support@chaosgroup.com
    Last edited by nikolay.simeonov; 31-10-2017, 01:32 AM.
    Nikolay Simeonov

    Technical Support Representative
    support@chaosgroup.com

    Chaos Group

    Comment


    • #3
      Thank you, resintalling the latest WibuKey Runtime did fix the problem
      Philippe Steels
      Pixelab - Blog - Flickr

      Comment

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