Internet broke down, software not usable

[MANUEL_MOUSIOL]

My internet connection broke down and will not be back until later tomorrow.
the moment it stopped working Phoenix fd wouldn't work anymore either.
I didn't think that internet connection needs to be up all the time.Of course I didn't know about the failure of my connection so borrowing the license was not possible .
What to do?
I think that the licensing interval needs to be changed in general. Like, once checked, it is good for so many hours (24 or 36 seems reasonable when thinking about technical problems on internet provider side). It could check everytime the software is used and extend that period when checked for the next so and so hours. If the internet connection is broken from the beginning (starting to use the software AFTER the connection broke down) the license should be usable for the same period before it has to check again.

[ivan.slavchev]

What to do?
I think that the licensing interval needs to be changed in general. Like, once checked, it is good for so many hours (24 or 36 seems reasonable when thinking about technical problems on internet provider side). It could check everytime the software is used and extend that period when checked for the next so and so hours. If the internet connection is broken from the beginning (starting to use the software AFTER the connection broke down) the license should be usable for the same period before it has to check again.

I'm not entirely sure I understand what you mean, but that's not the correct approach if I do. Licenses should be available all the time and checked out only if used. For example - imagine that you have a license server in your office and one at home, sharing the same Online-obtainable licenses. Checking the licenses in one location for an extended period of time would mean no availability on the other.


A rather better approach, in this case, would be to borrow the licenses on 1 license server machine and set them to auto-renew. That way internet connection will be required only once every 2 weeks so the licenses will be automatically checked out for another 2 week period.
If you haven't done that and you're already with no internet connection - you can borrow them from another machine that does have internet connection from my.chaosgroup.com. When you borrow that way an "offline.bin" file is generated and you can transfer it to the license server machine (with a USB stick for example) and use it to activate the borrowed licenses. (if borrowed that way they will be automatically released once the Intenet connection is restored).

[MANUEL_MOUSIOL]

Thanks for the info.
Ok, I didnt know that the borrowed license can be auto-renewed. I have my connection back now so I set it up and that should mean I can use my borrowed license forever, even suddenly internet connection is lost - and from then on two weeks. I dont think I will have a two week disconnection in Germany though
Yesterday borrowing wasnt possible - no computer with internet in my house. So I couldnt work. But I am set now.
Thanks!

[ivan.slavchev]

Yesterday borrowing wasn't possible - no computer with internet in my house. So I couldn't work. But I am set now.
Thanks!

A possible workaround would be keeping a 3G/4G internet plan on your mobile phone. That way you can use it (mobile hotspot or USB tethering) for providing a temporary Internet connection to the license server computer so that you can borrow the licenses. It's rather cheaper option than having a second Internet provider to failover to.

[MANUEL_MOUSIOL]

true, good idea, although thats a hassle a little bit. but at least I could work.
borrowing the license permanently gives me a piece of mind.
thanks!