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Does workstation not come with render node license?

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  • Does workstation not come with render node license?

    I am not sure if I understand the render node licensing correctly.

    I purchased a Workstation License and an addition Rendernode License. My license server shows 1 interface and only 1 render license. When I try to use my render node it says that all licenses are engaged.

    I contacted sales support and they said that all of the licenses I purchased are in my account.

    Am I supposed to buy another rendernode or is sales support mistaken on this one? On the toolfarm site, they say that the workstation license includes both an interface and rendernode license.

    Thanks

  • #2
    I can indeed see the licenses - can you try Ctrl+F5 to refresh the web page and clear the cache. also - you can verify you're using the username that the purchase is associated with.
    If you still have this issue - please e-mail us at support@chaosgroup.com (you can include a link to the forum thread) since I cannot post usernames and other user-specific information here.
    Ivan Slavchev

    SysOps

    Chaos Group

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