Smoke rendering black

[antony_barkworthknight]

Hi everyone,

I'm trying to render a scene I've previously rendered in phoenix.
I'm using a render farm who have carried out the calculations.
However when they open the file on a separate machine and browse the calculations the simulation box turns black.
Attached is a screenshot of the problem.

When I render the scene I get a black image.
However there is an alpha of where the smoke is.

It's like there's no material attached to the fluid.
But when I check I'm using RGB and have a texture that when copied to the material editor is the correct red I have as a texture.

I've also run calculations on this scene myself and rendered it via an online farm

Has anyone encountered this problem?

Antony

[georgi.zhekov]

Hey,

Could it be that some of the textures are not loading correctly? If you have textures for the lights and disable them, does it render correctly?