Phoenix Ocean Flattened

[Daimondo]

Hello,

Can someone explain why the Phoenix 5 Ocean (PhoenixFDOceanTex) flattens when I introduce objects into the my scene? I'm working in 3ds Max 2023 ,32 GB of RAM, and12th Gen Intel Core processor.

Thank you in advance,

Kevin

[Svetlin.Nikolov]

Hmmm, could you check your Phoenix log file in C:\ChaosPhoenix and look for any [ERROR] or [WARNING] lines? It might be that the geometry you import takes up so much memory that there is not enough RAM left for the ocean to be displaced.

Cheers!

[Daimondo]

Hello Svetlin,

I'm using only 3,656,251 Polygons or 2,272,653 vertices. Below is the Warning text from the V-Ray log:

library "C:\ProgramData\Autodesk\ApplicationPlugins\VR ay3d sMax2023\bin\plugins\vray_phoenix.dll": [loadLibEx] 127: LoadLibrary failed (127): The specified procedure could not be found.

[15:38:20.388] Error : 1 error(s), 0 warning(s)

It also states:[15:39:12.201] Distributed rendering is not supported in production IPR mode.


I don't understand what is causing the issue. If you wish, I could send the 3ds Max file.


Thanks!

Kevin

[Svetlin.Nikolov]

Oh, something is wrong with the installation if vray_phoenix.dll can't be found. Could you try reinstalling Phoenix and also please pay special attention - there are different Phoenix installers depending on which V-Ray version you have - there is Phoenix for V-Ray 5 and different installer of Phoenix for V-Ray 6.

[Daimondo]

I believe your prognosis is correct which has to do with the fact that I incorrectly listed Phoenix 5 when in fact it is Phoenix 4, which I understand is still not compatible with V-Ray 6; I'm assuming the reason for that is to force perpetual license holders to submit to an annual base subscription(?) I have to weigh my options as to whether to revert to V-Ray 5 in order for Phoenix 4 to work correctly or select the annual base subscription.

Thank you!

Kevin

[Svetlin.Nikolov]

Ah, supporting V-Ray 6 with Phoenix 4 is not technically impossible, but it would take me a few weeks, so I am gathering a list of requests about it to see if it actually makes sense for me to focus on this instead of adding new things to the software. So far in 9 months since the V-Ray 6 release you are the 3rd person to ask about this (unless you have written to Support on 7 October, in which case the list is just 2 clients long).

Thank you for understanding.

[Daimondo]

I appreciate your honest answer. I do recall this thread back in July of last year: //forums.chaos.com/forum/v-ray-6-for-3ds-max-beta/v-ray-6-for-3ds-max-beta-general/1150121-will-vray-6-work-with-phoenix-4-0 . Though I was sympathetic to your concerns over the woeful amount of labor involved in making Phoenix 4 adaptable to V-Ray 6, there were many in the community who were/are unable to afford the annual subscription fee. I thought I made an official query when I originally encountered the issue, but I can’t recall if I did.

[Daimondo]

Update: I bit the bullet and upgraded to Phoenix 5 and apparently (after a second rendering) that was the issue you pointed out. Thank you Svetlin.Nikolov for your help!

Kevin

[Svetlin.Nikolov]

Ah, whew! I read the email notification initially, and was worried that you upgraded but the issue persisted.

If you encounter any issues, please ping me!