no phoenix when render over backburner

[themaxxer]

I can't send a job with phoenix simulation over backburner. well I can send it, but the renderslaves won't render the simulation. if I open the scene locally on a slave, then everything is there and renderable.

any tips what's going wrong, or is it not possible to render over BB?

thanks
themaxxer

[Ivaylo Katev]

you have to use network visible path and to make sure the render slaves have permission to see it. for more details see here

[themaxxer]

the paths are right. I use mapped network paths since years...
and if I open the scene on a renderslave locally there's no problem with phoenix. if there would be a problem with paths then phoenix should not be there... am I right?

best regards
themaxxer

[Ivaylo Katev]

as i know the render servers are running as different user, that may have different permissions compared to you when test the scene manually.
you are not the first one that hits this problem, try to render a simple scene without phoenix, that uses texture placed on the same location where the phoenix cache files are.