File Corruption? - Simming no longer works

[hooperized]

Hey everyone,

I'm relatively new to phoenix and coming across a consistent issue that I'm hoping there's an easy solution. When I go to iterate a simulation, specifically adjust the emitters due to client feedback when I press the 'start' button it goes through the process of simulating, writes cache files, etc. However looking at the 'Cache File Content' panel there are 0 particles being created. Reviewing the simulation and cache file size there are definitely no particles being cached.
This happens during the following procedures:

• Adjusting the size of the emitters
• Changing the cache to iterate simulations and start a new cache
• adding emitters to the liquid source
• removing emitters from the liquid source
• adding an additional liquid source

So far the only solution I've been able to find is to go back to a previous working version and redo all the work that lead up to the file I'm trying to work from. I'm hoping there's something I'm missing or a known issue I can avoid to prevent this file corruption.

What I've done to troubleshoot:

• Uninstall and reinstall VRay and Phoenix - Doesn't seem to be install related
• Delete everything out of the scene and create a new liquid sim with a sphere (still no particle generation) - Proves it's not my particular simulator nor bad settings in my simulator
• Open a new scene (without reloading Max) simulation works perfectly. - Looks like it doesn't dump needed files mid 3dsmax session.

Making this clear, no errors are thrown, it looks like it's working properly, however 0 particles are being generated. This is a simple paint dripping animation without any unique or complicated effects/settings or modifiers used, pretty much 'vanilla' simulator settings.

My setup is 3dsMax 2017, Vray 5.1003 and Phoenix 4.3000



Thank you for any help you can offer.
Sean

[slavina.nikolova]

Hey,

It seems to be working here. Can you send us over a simplified scene in which the file corruption is happening? Can you send us the Phoenix log file - it's located in C:\PhoenixFD?


Thank you!