Phoenix and BackBurner problem

[Ivaylo Katev]

it's not that simple. the permissions depend on the user starting the process. you may have all permissions starting the max by hand, and other when is started by the spawner.
about workstation/renderslave installations - this option is made to affect vray, phoenix provides rendering for free and does not need license for it. i have never tried to install it selecting renderslave, not sure whether or not it may produce wrong installation.
actually, are you sure that your render slaves have working phoenix at all? is it possible that for some or other reason the installation has failed and there is no phoenix on them. i would recommend to check this option, see the max folder/plugins/vrayplugins and look for phoenix2.dlr file , or just start a max on some renderslave and look for presence of phoenix simulator

[Teriander]

After doing a search for "phoenix2.dlr" in my 3D Max directory it came up empty. I started the reinstall process as Render Slave and noticed the default location for my 3d Max file was incorrect. I manually pointed to the 3D Max folder and it is now working. I apologize for this mistake, I should have double checked the directory during the initial install.
Thanks a lot for your assistance!!

Also, is it possible to make Backburner give an error message when it's missing the Phoenix.dlr? Vray gives an error message in Backburner when something is missing, but not Phoenix.

it's not that simple. the permissions depend on the user starting the process. you may have all permissions starting the max by hand, and other when is started by the spawner.
about workstation/renderslave installations - this option is made to affect vray, phoenix provides rendering for free and does not need license for it. i have never tried to install it selecting renderslave, not sure whether or not it may produce wrong installation.
actually, are you sure that your render slaves have working phoenix at all? is it possible that for some or other reason the installation has failed and there is no phoenix on them. i would recommend to check this option, see the max folder/plugins/vrayplugins and look for phoenix2.dlr file , or just start a max on some renderslave and look for presence of phoenix simulator

[Ivaylo Katev]

are you using design version of max? we have observation that max design reports wrong path.
about the error message - vray is a renderer, it has dr system and communication, phoenix has no such system and such a message would be hard for implementation.

[Teriander]

You are correct. Im using 3D Max Design 2014.

are you using design version of max? we have observation that max design reports wrong path.
about the error message - vray is a renderer, it has dr system and communication, phoenix has no such system and such a message would be hard for implementation.