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  • Vray 3 Beta - waiting list

    Hi Chaosguys!
    its been quite a while and i still havent received the beta confirmation although i have applied for it as soon as it came out and i can already see quite a few people working with it.
    Is it possible it got lost somewhere?
    I know that there are so many people who applied for this but it would be good to know at least that its being processed. I havent received any confirmation and have no clue of its status.
    Should i reapply?
    We do have 2 licences, should i send the dongle info files for both of them?
    One of the dongles has Phoenix FD licence info on it but since its not supported in the latest MAXes anyway, i guess it could be deleted
    PLease let me know.
    Thank you!
    M
    Martin
    http://www.pixelbox.cz

  • #2
    Hi Martin,
    I already replied on you about this on the other thread :

    Here is what I wrote you :
    ***
    I just checked and strangely I do not find any record of your beta request.
    Did you apply through the beta application form through our website ?
    Can you pm me the dongle SN you used for the beta registration or send that info to sales.software ? we will sort that out don't worry
    ***

    Indeed I see a huge amount of requests and it will surely take some time to be processed.

    Originally posted by PIXELBOX_SRO View Post
    Hi Chaosguys!
    its been quite a while and i still havent received the beta confirmation although i have applied for it as soon as it came out and i can already see quite a few people working with it.
    Is it possible it got lost somewhere?
    I know that there are so many people who applied for this but it would be good to know at least that its being processed. I havent received any confirmation and have no clue of its status.
    Should i reapply?
    We do have 2 licences, should i send the dongle info files for both of them?
    One of the dongles has Phoenix FD licence info on it but since its not supported in the latest MAXes anyway, i guess it could be deleted
    PLease let me know.
    Thank you!
    M
    Christophe COT
    Software Developer - Chaos
    christophe.cot@chaos.com

    Comment


    • #3
      Sorry Chris,
      must have overlooked this reply...that post is massive
      I will send all the necessary info to the mail you have suggested.
      Should i send that info for all the dongles that we have???
      Thanks
      Martin
      http://www.pixelbox.cz

      Comment


      • #4
        No problem... indeed massive post
        I believe it will be faster that you reapply to the beta, and send us confirmation when you are done so that we check that everything is ok and confirm you.
        Make sure that the application is done properly - if not you should see some error message at the top of the page.

        Originally posted by PIXELBOX_SRO View Post
        Sorry Chris,
        must have overlooked this reply...that post is massive
        I will send all the necessary info to the mail you have suggested.
        Should i send that info for all the dongles that we have???
        Thanks
        Christophe COT
        Software Developer - Chaos
        christophe.cot@chaos.com

        Comment

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