Renders saved in exr but clamped

[Crayox13]

Hi guys,
I can't find the post where we discussed this. I'm still on MAX 2009 (maybe that's part of the issue) and when I save my renders and open them in PS burned areas have no data in them. vray clamp is off, and files are saved in 32 bit OpenEXR. I usually render using batch render, but I tried saving both with vray buffer and MAX buffer. It's not always like that, just lately. I clearly remember using burned renders in a rush and just reducing exposure in PS and I got tons of data (gradients) from burned areas that seamed completely white.

Also I noticed some renders have different hue in PS than in MAX. Is it due to vray camera white balance? Isn't that balance "burned" in RGB data?

thx

[Svetlozar Draganov]

Make sure that Clamp Output from Color Mapping rollout is OFF - and save the image as 32bit image file format:
If you still have this issue - please send us example scene and output render and let us know what Vray version you are using.

[Crayox13]

Make sure that Clamp Output from Color Mapping rollout is OFF - and save the image as 32bit image file format:
If you still have this issue - please send us example scene and output render and let us know what Vray version you are using.

[ATTACH=CONFIG]15920[/ATTACH]

Yes, like I said...it's off. And yes, I'm saving in 32 bit. Will send you the scene. I'm using vray 2.40.04