I lost my usb dongle !

[thieuma]

Hello,

I lost my usb key dongle for Vray. I'm a Vray user since the beta version and I did most of the updates until Vray 3.x.
I ask my retailer who told me there was no way, my only solution was to pay a new licence exactly as I were a new customer ! I'm a freelancer graphic designer, not a society. So it's hard to understand...

What I can I do ? Could someone help me ?

Thanks in advance !

[vlado]

There's no need to purchase a new license. Please email our support guys to support@chaosgroup.com and they will help you out.

Best regards,
Vlado

[thieuma]

Thank you Vlado, have a nice day !!