uninstall 3dsMAX troubles

[Mike_VIZ]

I have a trouble to run max 6 because when I start to runing it sends me an alert message saying "authoirization error" and I try to uninstall it with the tipical windows install-uninstall software option, but when I reinstall it the trouble continues...I want to know how to delete all the register keys created in windows xp by 3dsMAX to solve the problem and install it like I would have never installed in my pc.

[peter008]

maybe ask on the discreet webforum?

[mikael]

go to:

Cocuments and SettingsAll UsersApplication DataMacrovisionSafeCastProduct Licenses

delete all the files in there

reinstall and re enter the authorization key that discreet gave you when you purchased your software

Best Regards
Mike

[Mike_VIZ]

mikael: thanks for your replay...but I can't find the Macrovision Folder.

Can you tell me more where can I found it?

[themaxxer]

hi Mike_VIZ

You have to make your hidden folders visible...!

...and you will find it.

best regards
thamxxer

[Syclone1]

below is the typical location for the Macrovision licence files:

Cocuments and Settings - All Users - Application Data - Macrovision - SafeCast - Product Licenses

-dave