backround image renders white?

[vanderloo]

I'm completely stumped. Been trouble shooting this for an hour.
I'm messing around with an interior scene with a large window, Vray plane light in the window, and dome light with an HDRI for lighting
I placed an image, (several different images actually), in the environment background. And every time I render the window is completely white.
Yes, use map is checked in the environment background with an image loaded. and use environment background is checked in background.
I've tried-
Turning off the dome light
delete the vray plane light in the window
As I mentioned, different images in the environment background.
I enabled, disabled vray GI environment. Tried different images in there on and off
Thought maybe it might be something to do with the reflectivity of the window glass material so I selected and hid the window. Still white.
I hid everything in the camera view and rendered and got a completely white render??
The background image shows up fine in the viewport.
What am I missing?
Thank You

[Vizioen]

Camera clipping on?

edit: just read your post a little bit more thoroughly. Is Invisible checked in your domelight? Otherwise it overrides your environment map slot (I think, just tested this)

[vanderloo]

Tried checked both ways. Same result. Even deleted the dome light AND the vray plane light. Same result. Still haven't figured it out.
When I first started this interior I had a different background image and everything was fine.
After switching images everything was white, I tried several different images and no change.
I even switched back to the original image and it's still renders white.

[vanderloo]

This is ridiculous. I finally got it to render the background with everything else hidden. Which it wouldn't do before.
So I unhid everything and the window renders white again.
I turned off the vray plane light in the window again. And the window is still white. deleted the vray plane light and still white. Now when I hide the window I get the background to render in the opening.(which it wouldn't do before),
So changed to a new glass material and it's back to white.
So I think I've eliminated the dome light being a possibility, the vray plane light, and the glass material in the window. I don't know what else to check.
I even tried hiding the window and adding a new plane in the opening with the glass material assigned to the plane and it's white.

[Vizioen]

This is ridiculous. I finally got it to render the background with everything else hidden. Which it wouldn't do before.
So I unhid everything and the window renders white again.
I turned off the vray plane light in the window again. And the window is still white. deleted the vray plane light and still white. Now when I hide the window I get the background to render in the opening.(which it wouldn't do before),
So changed to a new glass material and it's back to white.
So I think I've eliminated the dome light being a possibility, the vray plane light, and the glass material in the window. I don't know what else to check.
I even tried hiding the window and adding a new plane in the opening with the glass material assigned to the plane and it's white.

Maybe post a stripped down scene, I could check for you.

[AlexP]

Refraction override in the render settings?

[hubmer3]

I just got the same issue 3 weeks ago for an interior...i changed the glass material and the problem was gone but i think it was not only related to the glass material

greets

[jackieteh]

try open it in photoshop, it look correct in photoshop, right?

[Svetlozar Draganov]

It would be indeed best to attach stripped down version of the scene, otherwise we could only guess what's going on.

[Vizioen]

So I've opened the file and being under the presumption that you've tried all the things I stated in the first post; I reset settings, merged scene, recreated materials/geometry,...nothing helped indeed. Then I double checked your domelight (that doesn't have a texture btw just a regular white, 1.0 multiplier, dome light) and turns out invisible is still not checked. Checking invisible, and voila, your BG appears.

[vanderloo]

Thank You Vizioen.
Here's the weird part though, I had a dome light in there with an HDRI all set up. I checked invisible, unchecked, finally I just deleted the light and still had white background.
So, as it turns out, I don't even know where the dome light you found came from. The one I had was on the outside. The one you found isn't even visible in the scene. I found it by going into the selections and selecting Vray light9. No idea where that came from.
Your help is very much appreciated! Glad that's behind me.