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Hey -
The machine that our VRay license server runs on suffered a hard drive crash yesterday. I was quite surprised (and more than somewhat annoyed, actually) to find that the license server would not run using the original authorization code once I had installed a new hard drive and set up the machine again. A new request code was generated and I am now waiting for authorization, which I suspect will not happen until tomorrow (Monday) morning. I'm not sure exactly how the license server generates request codes, but I think it's safe to conclude that at least a portion of the equation is the hard drive.
So, here are 2 suggestions:
1. Do not tie the license server to the hard drive (if that is what's currently happening);
2. Provide an automated method of authorization during non-work hours OR provide a weekend-long grace period.
FWIW, our Brazil license server is also on this machine, and fired up with its original authorization codes without issue.
Thanks -
The machine that our VRay license server runs on suffered a hard drive crash yesterday. I was quite surprised (and more than somewhat annoyed, actually) to find that the license server would not run using the original authorization code once I had installed a new hard drive and set up the machine again. A new request code was generated and I am now waiting for authorization, which I suspect will not happen until tomorrow (Monday) morning. I'm not sure exactly how the license server generates request codes, but I think it's safe to conclude that at least a portion of the equation is the hard drive.
So, here are 2 suggestions:
1. Do not tie the license server to the hard drive (if that is what's currently happening);
2. Provide an automated method of authorization during non-work hours OR provide a weekend-long grace period.
FWIW, our Brazil license server is also on this machine, and fired up with its original authorization codes without issue.
Thanks -
The original authorization code does work - for some reason (probably "human error") it wasn't working on the weekend. My aplogies if the previous post sounded bitter... Althought I still think my second suggestion deserves consideration 
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