I emailed support 2 days ago about downloading an installer for Max 2018 but there is still no response. Does Chaos Group not have a working version for 2018? We have exactly 2 days of downtime to handle system updates before ramping up for production again so the delay is very problematic. Last forum message dated 4-18 said an installer would be available in May???
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No announcement yet.
nobody is using Vray with 2018 as of june16??
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I am looking into our system now but I can't find any inquires from the email address that you were using to register on the forums.
How did you contact us, did you send an email at support@chaosgroup.com or you contacted us via Contact Form from the ChaosGroup.com website?
In the first scenario you should have an automatic reply from our system in which you should find a ticket number, let me know that number if you have such so I could check what happened with your case.
If you haven't got automatic reply but you sent an email to support@chaosgroup.com please send me your email address via forum-private-messages or to svetlozar.draganov@chaosgroup.com to investigate further.
Looking forward to hearing from you.Technical Support
Chaos Group
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Originally posted by philip kelly View PostIs Vray 3.5 compatible with Max 2018, I didn't see it on the websiteCheers,
-dave
â– ASUS ROG STRIX X399-E - 1950X â– ASUS ROG STRIX X399-E - 2990WX â– ASUS PRIME X399 - 2990WX â– GIGABYTE AORUS X399 - 2990WX â– ASUS Maximus Extreme XI with i9-9900k â–
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You can either email us to support@chaosgroup.com or else wait until Monday for the official release.
Best regards,
VladoI only act like I know everything, Rogers.
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