V-Ray Licensing problem

[biglolly]

We purchased several copies of vray quite recently and have been happy with it so far. However, I went to update the version of vray on my machine to the latest build, and now I can't render anything. I've tried e-mailing support several times and I got one reply and that didn't help, and also I had to wait a day for a response.

I've installed the latest stable release. The version I had before was 1.09.03r. I've been told the licensing system has now changed.

I'm stuck and don't know what to do, and I'm a machine down now for more than a day. I tried removing all files relating to vray from my machine in the hope that I could install it again and recreat the license file, but that didn't work. I have installed it before and I have admin privledges.

on the old verion (1.09) I simply installed the renderer from the exe and when the screen came up in max to prompt me to license it, I filled in my information and e-mailed this to vray, who within 10 minutes sent be back an auth code.

Now when I try to render it asks me in the render dialog box to point to the license file. Can someone help?

[RErender]

Maybe this helps? http://www.chaoticdimension.com/foru...license+server

[biglolly]

Thanks for the tip RErender. I'm going to completely remove vray first before I retry this. I want to go back to the beginning.

When I did this try before earlier today, the window that pops up to tell you to input your authorisation details doesn't appear any more. I think the license information needs to be contained in a file now?

I don't have that information unfortunately. I'll see what I can do, and hopefully vray support e-mail me back soon to let me know how to proceed.

[biglolly]

I think I've been a bit of an eedjit over this one. I just went there now to start the vray license server...and I noticed that there was a code that I had to copy and paste and send to vray. I've done that now, so hopefully that will be me sorted.

The change over from the old system confused me.