History icon in frame buffer crashes Max

[yahia mattar]

Hi,

I’m having a problem with the Vray frame buffer recently. When I click on the History icon to view my saved history, Max doesn’t respond and I have to close it using task manager. This happens with any scene, even if it is empty. I didn’t change anything in Vray settings, so this happened randomly for 2 days now.
Looking forward to your help. Thanks!
Using Vray next latest official build and Max 2018.4
Same happens with Max 2016


Best,
Yahia Mattar

[Vizioen]

Might want to temporarily move your saved history images. Possibly one's corrupt.

[tashko.zashev]

Hi,

You can first try the Ashley's solution because there can be some corrupted file data. If the issue continues, please create a dump file while Max is "unstable" using the task manager > right click over the 3dsmax process and Create dump file.

[vlado]

This could happen if there is some corrupt .vrimg file in the folder - if you manage to find out which one, can you send it to me at support@chaosgroup.com ? Invalid images should not lead to crashes. If you have a minidump file, as Tashko suggested, it would be good to send it over too.

Best regards,
Vlado