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3dsmax 2018 crash after install vray 3.60.04

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  • 3dsmax 2018 crash after install vray 3.60.04

    After installing as network license, and try to switch from scanline to vray renderer, Max gets crash and shut down itself. I have tried this with 2 Xeon. One is windows 8.1 and the other is windows 10. Both get the same Max shutdown. Do you have any suggestion?

  • #2
    Hello,

    When you get the crash Max should create a crash dump file called 3dsmax_minidump.dmp in your temp folder (%temp% in the windows explorer address bar). Could you send one dump to our support so that we can check what is the problem

    Best regards,
    Yavor
    Yavor Rubenov
    V-Ray for 3ds Max developer

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    • #3
      I attached it now, try to attach and send it on support page but can't see any available attachment
      Attached Files

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      • #4
        Hello,

        Thanks for the crash dump.
        There is a file called vray2018.dlr in your Max plugins folder (C:\Program Files\Autodesk\3ds Max 2018\Plugins) - it is not part of our files and causes the crashes.

        Best regards,
        Yavor
        Yavor Rubenov
        V-Ray for 3ds Max developer

        Comment

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