max freezes at end of (or during) large rendering

[garipodelu]

Hello,

Using max 2019 and vray next update 2.
Trying to render a large scene at 7000px. 3ds max freezes and gives the error attached below. Sometimes this happens during the rendering or just when it's finished.
The same project was rendered previously at 5000px without problems (vray next update 1).

Anny ideas what could be the problem?
Tried resetting the render settings and converted the scene using vray scene converter but without any luck.
It is not RAM related.


thanks.

[yavor.rubenov]

Hello,

Probably 3ds Max has created a crash dump when this happens (3dsmax_minidump.dmp located in your temp folder). Can you attach it here or send it to our support.
If you can share the scene - that will be even better.

Best regards,
Yavor