Denoiser OpenCL issue

[hmercado]

Hello,

I just noticed I am getting this warnings (pls see attached img) when I add VRayDenoiser render element and the denoiser is not running on my GPU so is way slower. But I believe it was running fine before 'cause I never noticed those OpenCL warnings before. My system has 2 quadro p2000
Any Ideas?

[Martin.Minev]

Hello,

We have managed to reproduce this issue in our environment and we are investigating the cause of it. Will notify you, when we have any information.

[Martin.Minev]

Could you try the following steps and share with us how it goes.

- Rename the OpenCL.dll located here C:\Program Files\Autodesk\3ds Max 2020 to OpenCL.dll_old
- Copy the OpenCL.dll from C:\Windows\System32 to C:\Program Files\Autodesk\3ds Max 2020

[hmercado]

Sorry for such a late reply!

Thank you, yes, that solved the issue.