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NAN pixels with extreme values creating bright lens flares

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  • NAN pixels with extreme values creating bright lens flares

    I've got a scene which has an extremely bright pixel that I'm not sure where it comes from. It creates an extremely bright lens flare when I turn on the lens effects. When I put my cursor on it, it says "nan" instead of reading a float value. What is this and how do I get rid of it?

    Click image for larger version

Name:	nan_pixel.jpg
Views:	386
Size:	154.5 KB
ID:	1082784
    Aleksandar Mitov
    www.renarvisuals.com
    office@renarvisuals.com

    3ds Max 2023.2.2 + Vray 6 Update 2.1
    AMD Ryzen 9 9950X 16-core
    64GB DDR5
    GeForce RTX 3090 24GB + GPU Driver 551.86

  • #2
    Hi,

    Could you send the scene to milva.perkovich@chaosgroup.com so we can take a look?

    Best regards,
    Milva
    Milva Perkovich
    QA department
    Chaos Group

    Comment


    • #3
      Hi, Milva. I've just sent you an email containing download link for the scene.
      Aleksandar Mitov
      www.renarvisuals.com
      office@renarvisuals.com

      3ds Max 2023.2.2 + Vray 6 Update 2.1
      AMD Ryzen 9 9950X 16-core
      64GB DDR5
      GeForce RTX 3090 24GB + GPU Driver 551.86

      Comment


      • #4
        "NaN" means "Not a Number".
        I.e. the value in that pixel is out of bounds of the precision on offer, or due to incompatibilities or bugs (say, odd normal map...), it's literally not representable as a color.

        There are cheap ways in post to deal with this, but it's generally much better to find the source of the issue in the scene to be rendered.
        Lele
        Trouble Stirrer in RnD @ Chaos
        ----------------------
        emanuele.lecchi@chaos.com

        Disclaimer:
        The views and opinions expressed here are my own and do not represent those of Chaos Group, unless otherwise stated.

        Comment


        • #5
          I think I found the culprit! The glass material on the sliding door had Fog Bias amount of -10. I set it to 0 and the bright pixel was gone.
          Aleksandar Mitov
          www.renarvisuals.com
          office@renarvisuals.com

          3ds Max 2023.2.2 + Vray 6 Update 2.1
          AMD Ryzen 9 9950X 16-core
          64GB DDR5
          GeForce RTX 3090 24GB + GPU Driver 551.86

          Comment


          • #6
            aaaah, great find!
            Please do send the offending bits to support!
            EDIT nevermind me. never saw your previous post.
            Lele
            Trouble Stirrer in RnD @ Chaos
            ----------------------
            emanuele.lecchi@chaos.com

            Disclaimer:
            The views and opinions expressed here are my own and do not represent those of Chaos Group, unless otherwise stated.

            Comment


            • #7
              Hi Alex,

              Thank you for the scene and the information, they were very useful for the problem identification.
              This bug is now logged in our internal bug-tracking system (VMAX-10305).
              In addition: enabling "Calculate Denoiser" option resolves the problem with the overbright Lens Effects. You can use this as a workaround in case you want to keep the Fog bias values unchanged.

              Best regards,
              Milva
              Milva Perkovich
              QA department
              Chaos Group

              Comment


              • #8
                Thanks, Milva.
                Aleksandar Mitov
                www.renarvisuals.com
                office@renarvisuals.com

                3ds Max 2023.2.2 + Vray 6 Update 2.1
                AMD Ryzen 9 9950X 16-core
                64GB DDR5
                GeForce RTX 3090 24GB + GPU Driver 551.86

                Comment

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