The material is not displayed correctly in the V-Ray Asset Browser.

[yuri_fukuda]

The material is not displayed correctly in the V-Ray Asset Browser.I restarted my PC, re-run mtllib.exe and reinstalled it, but no improvement. Please help me.

[nikoleta.garkova]

Hi yuri_fukuda,

Make sure that 3ds Max knows where to look for the library assets. In Customize > Configure Project Paths > External Files add the V-Ray Material Library folder. Moreover, the path to the directory should contain only Latin symbols.

[PixelPerson81]

I am having the same issue. I tried what you suggested nikoleta.garkova and it did not work. I am using 3D Studio Max 2022 and the latest update of V-Ray for it. I've tried a bunch of different things. What else could it be?

[nikoleta.garkova]

Hi PixelPerson81

You can try navigating yourself to C:\Users\<USERNAME>\Documents\V-Ray Material Library, find the id.txt file and delete it. After that, start the V-Ray Material Library Downloader from the Windows menu > V-Ray 5 for 3ds max 2022

If that doesn't work, try making a folder somewhere on a local drive (i.e., D:/), download the library there and add the path in 3ds max Customize > Configure Project Paths > External Files.

[PixelPerson81]

Thanks nikoleta.garkova for the response. I had already tried what you suggested from finding other threads online with people having the same issue as mine. I'm still getting the error. I've tried uninstalling and reinstalling V-Ray and the V-Ray library but still get the same issue. Is there anything else you would suggest? I have Corona installed as well and there are no issues with the material previews for that.

[nikoleta.garkova]

Would it be possible to get in touch via our contact form so we can schedule a remote session and try to resolve this on the spot? Make sure to mention this thread in the email, thanks!

[flat]

This issue occurs when user have OneDrive backup enabled.

In the environment using OneDrive, the document folder will be "%username%\OneDrive\Documents", and V-Ray Material Libraly will be saved in the document folder in OneDrive.
And 3ds Max's V-Ray Material Libraly browser cannot display thumbnails in One Dirive.

The solution is to remove "OneDrive" from the Download Path entry in "\HKEY_CURRENT_USER\Software\Chaos Group\V-Ray Material Library" in the Registry Editor. (Move the library to this path and add the path in 3ds max Customize > Configure Project Paths > External Files. )

I wish The V-Ray Material Libraly browser must support "%username%\OneDrive\Documents".

[PixelPerson81]

Thank you flat and nikoleta.garkova. I will get in touch via the contact form. flat I had searched online and seen similar explanations for why this issue might be happening. The folder is actually not in my OneDrive but on the actual computer. I have also tried installing it (as per Nikoleta's suggestion) directly on my desktop and the issue persists. I am at a loss for why this is happening.