tyflow crashing

[Jiri.Matys]

I assume the crash is not scene specific right ?

Please, anything new in this one. I really dont know what is wrong. And I cant work with tyflow which is really bad.

[tashko.zashev]

Hi Jiri,

Running test renders (IPR & production) with Ty flow 0.16112 and latest official and stable builds of V-Ray 5 but can't get it to crash so far. Do you use the same Ty Flow build ?

Do you have a ticket number from our ticketing for your support request? If no, please use the Support contact form from our web site here https://www.chaosgroup.com/help/cont...eneral#options

[Jiri.Matys]

Hi Jiri,

Running test renders (IPR & production) with Ty flow 0.16112 and latest official and stable builds of V-Ray 5 but can't get it to crash so far. Do you use the same Ty Flow build ?

Do you have a ticket number from our ticketing for your support request? If no, please use the Support contact form from our web site here https://www.chaosgroup.com/help/cont...eneral#options

Hi Tashko,

I sent a scene to support, but I didnt get ticket number.
I tried stable builds of vray 5 and then nightli and always latest tyflow but still the same. Not sure what I can do here. Probably something wrong on my side, but really dont know what. Rendering without tyflow is ok. And when I tried tyflow year ago or so, it was ok too.

[tashko.zashev]

I guess we have to troubleshoot it further, so please use the web contact form to submit another ticket and attach one of your scenes (even if its a very simple one) this way we will get the entire project setup and the 3ds max dump file from the last crash with the latest plugins.
Thank you in advance!

[Jiri.Matys]

I guess we have to troubleshoot it further, so please use the web contact form to submit another ticket and attach one of your scenes (even if its a very simple one) this way we will get the entire project setup and the 3ds max dump file from the last crash with the latest plugins.
Thank you in advance!

Ok, scene sent to support through Support Contact on web. Thank you.

[tashko.zashev]

You should have a ticket number, can you post it here ?

[Jiri.Matys]

Hmm, I dont have any. I sent scene through web and nothing appear after I sent it.

[nikoleta.garkova]

Hi Jiri,

We were unable to find anything from you in our system either. Can you double check and also maybe try your spam folder for a ticket number, and if nothing shows up - please try to resend via the contact form. Apologies for the inconvenience.

[Jiri.Matys]

Hi Jiri,

We were unable to find anything from you in our system either. Can you double check and also maybe try your spam folder for a ticket number, and if nothing shows up - please try to resend via the contact form. Apologies for the inconvenience.

Now its working. I had to put max file into RAR otherwise nothing happen. You should see it now. I got an email, ticket number: 333-577-2429