License and Install issue

[WWX]

Hi VRay Team,

I posted this late last year as well but now it has become even worst.

On one of my 3 machines, when trying to install VRay I will get to the first splash screen, but there is no option to choose that I except the license agreement, so I can't proceed and install on that machine.

In the past I then simply copy and paste the VRay files from one of the other machines onto this one and all work fine.

But now with the latest build, I get the VRay watermark all over images rendered on that machine.

Please help!

[TishoChaos]

Can you post a screenshot?

It is most probably a problem with your windows font or its size.

[WWX]

Install problem

Hi TishoChoas,

I think you are spot on because my system fonts on that machine is not standard. I once copy the fonts installed on that machine over to another by selecting and draging it across.

Normally when doing this with files over a network a copy stay on the original machine, but with the fonts they actually came across with out leaving copies on the original. I realized this to late and after the next boot-up the fonts on that machine hasn't been standard and I don't know how to fix it.

Of what would you like the screen shot to be?

Thnx

Geo

[TishoChaos]

Sorry for the delay, Geo.

Try Display properties -> Appearance tab. Click on the text you want to change and change it underneath. I have Tahoma size 8 here and everything is fine.

About the screenshot - I am talking about a screenshot of the dialog where you got stuck. It is helpful to see what does it look like.

[WWX]

Install

Hi Tisho,

Well this time its me causing a delay, so sorry.

I have set the Windows font to Tahoma point size 8 but no luck.

Here is the Splash screen.

[vlado]

hmm, interesting, which Windows version do you have? Anyways, if you email us, we can get you a .zip archive to install the files manually.

Best regards,
Vlado

[thomes]

i had same problem this week...

solved it with manual pressing `tab`and ´rightdirection´ button...

as you woul´d move without mouse...

thomes

[WWX]

Hi Thomes,

Thanx, but did you managed to solve the font issue as well?

[DaForce]

You will need to reinstall your fonts. You will just need to copy them back from the machine that you copied them too.

Shouldnt be too hard.

If you want i have rar'ed up my fonts folder and can upload it for you to download if you want. Its about 40mb