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Crashing (usually after first render) Hardware?

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  • Crashing (usually after first render) Hardware?

    3ds Max is crashing very often on multiple different files, sometimes successful on an initial render after opening 3ds Max,
    usually crashing if the first render is stopped, some changes made, and a new render started
    Bucket rendering helps a bit over progressive as I have at least gotten a few successful renders out.
    Often will crash right after starting a rendering but can also crash a few hours into a render.
    Max file is 340mb, renders are 5000px x 2400px

    3ds Max 2023
    V-ray 5.20.23
    AMD Ryzen 9 3900x 12-core processor, 4ghz
    64gb ram
    Nvidia GeForce RTX 3070Ti

    Dump file can be downloaded here:
    https://www.dropbox.com/s/lb3cvs9sy9...idump.zip?dl=0

    Not sure how to translate the dump file, but after running the analysis,
    I see hardware_disk noted as well as
    SYMBOL_NAME: hardware_disk!Unknown
    FAILURE_BUCKET_ID: IN_PAGE_ERROR_c00000c4_INVALID_POINTER_READ_c00000 06_hardware_disk!Unknown

    Any thoughts?

  • #2
    Hello, As the analysis suggest - it is likely some error with you hard disk. The crash indeed happens while loading some jpeg texture. Best regards, Yavor
    Yavor Rubenov
    V-Ray for 3ds Max developer

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