compact material issue

[jackieteh]

Hi,

It happen randomly and many times already...hope to get some help here

[vladimir_krastev]

Hi, what exactly is happening? Could you explain a bit further?

[jackieteh]

Hi, what exactly is happening? Could you explain a bit further?

Hi,

All the material is distorted, and I have to close and restart 3ds max to get the material ball back to normal, it slows down my work speed...how can I avoid this from happening again?

[vladimir_krastev]

Have you tried to reinstall your 3ds Max? Is this happening only with V-Ray materials.

[jackieteh]

Have you tried to reinstall your 3ds Max? Is this happening only with V-Ray materials.

Yes, I do.

this screen shot I posted here is only one of the many pattern it happen, sometime it only show the square with the color checker map without material sphere, sometime it happen like what you see in image i posted here. The only way to get it back to normal is to re-start 3ds max. this really slow down my speed of work

Yes, I am using V-Ray only, so I guess it happen to V-Ray material only

[jackieteh]

The material editor random problem happen again few days ago, as attached image

[jackieteh]

After I post the above problem image to Autodesk forum, they ask me to ask V-ray

[vladimir_krastev]

Hi could you please try to enable the "3ds max material swatches" and see if this makes any difference? It does not update automatically. You will have to reset the material editor and pick the material again.

[jackieteh]

Hi could you please try to enable the "3ds max material swatches" and see if this makes any difference? It does not update automatically. You will have to reset the material editor and pick the material again.

Hi,

yes, it is enable, but mine one is "Native 3ds Max material switches"

[vladimir_krastev]

Have you tried to disable it then and see if this fixes the issue. If "3ds Max material swatches" is enabled the previews are generated from 3ds max, not using the V-Ray ones. Don't forget to reset the slots and pick the materials again in order to refresh when you test it.