Chaos Scatter can't be loaded on my render stations

[filliat_franois]

Hello,

I have installed VRay 6 on my render stations, but upon launch, 3DSMax indicates that the ChaosScatter2020.dlt plugin failed to load. On my workstations, I haven't encountered any issues.

I have come across several forum posts suggesting how to modify the Chaos Scatter path, which I have attempted, but it doesn't solve my problem.

My render nodes do not have dedicated graphics cards (they only have VGA cards). I mention this because I know that Autodesk's management application crashes for the same reason. I tried removing the plugin to see how it would react, and 3DSMax launches without any error messages.

I also noticed that before 3DSMax displays its GUI, the VRay toolbar and Chaos Scatter Lister appear. Is this a good sign, or does this tool have no connection to the DLT file?

Thank you in advance for your responses.

François

[marcin_miodek]

Hi, it's Marcin from the Corona team here. If you haven't done it yet, could you please submit a new support ticket at https://support.chaos.com/hc/en-us/requests/new ?
We would need to get a better idea of what is going on, and then we would suggest some solutions. Once it's fixed, it would be great to share the solution here so that other users can find it if the encounter a similar issue. Thanks in advance!

[filliat_franois]

Hi Marcin,

Support ticket submitted !

Thank you,

François