vray 6 crash after light cache

[jackieteh]

Vray 6 random crash recently with the below error:

FAILURE_BUCKET_ID: INVALID_POINTER_READ_c0000005_vray.dll!Unknown (get from 3dsmax_minidump)

when restart 3ds max after the crash, it render back to normally until the next crash, it happen 2, 3 times a day, any way to solve this problem quickly, on deadline now

edit: forgot to mention I am render using CPU

[hermit.crab]

Could you attach the 3dsmax_minidump.dmp (located here C:\Users\%username%\AppData\Local\Temp) so we can analyze it? Make sure it's a recent one (directly after the crash).

[jackieteh]

Could you attach the 3dsmax_minidump.dmp (located here C:\Users\%username%\AppData\Local\Temp) so we can analyze it? Make sure it's a recent one (directly after the crash).

I have send the latest dump file to the chaos support team, thank you