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  • Vray7 scene converter crash

    Hard crashes 3dsmax every time I try to convert a scene with objects imported (linked) from fbx file or from Revit. Same happens if I bind the files. What could be the reason?

  • #2
    Best you send the files so we can try to reproduce the crash. Also, include the "3dsmax_minidump.dmp" file (located in the Windows %temp% folder), generated after the crash.
    Aleksandar Hadzhiev | chaos.com
    Chaos Support Representative | contact us

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    • #3
      I'm also getting this every time I try the converter, after updating to V-Ray 7. Considering going back to previous build.

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      • #4
        Originally posted by james_reben1 View Post
        I'm also getting this every time I try the converter, after updating to V-Ray 7. Considering going back to previous build.
        As per my last post, send the file in question and the .dump file so we can troubleshoot.
        Aleksandar Hadzhiev | chaos.com
        Chaos Support Representative | contact us

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        • #5
          Originally posted by hermit.crab View Post

          As per my last post, send the file in question and the .dump file so we can troubleshoot.
          Will next time, previously I couldn't post to forum.

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          • #6
            Originally posted by hermit.crab View Post

            As per my last post, send the file in question and the .dump file so we can troubleshoot.
            I uploaded the files....
            Request #331593

            Thank you.

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            • #7
              Thanks for the provided scene. First of all, the V-Ray converter cannot directly convert Autodesk materials (Hardwood, Ceramic, Generic, etc.) to V-Ray ones. What you need to do is run the 3ds Max native converter to convert those to Physical Material (check screenshot), afterward run the V-Ray converter to convert the Physical materials to V-Ray Mtls.

              Regarding the crash, when the VRayConverter tries to convert the Autodesk Bitmaps to VRayBitmaps, it seems to have trouble reconnecting them to the Autodesk materials. I'll log it.

              EDIT: Logged (internal bug-tracker id: VMAX-14700).
              Attached Files
              Last edited by hermit.crab; 08-01-2025, 02:03 AM.
              Aleksandar Hadzhiev | chaos.com
              Chaos Support Representative | contact us

              Comment


              • #8
                Originally posted by hermit.crab View Post
                Thanks for the provided scene. First of all, the V-Ray converter cannot directly convert Autodesk materials (Hardwood, Ceramic, Generic, etc.) to V-Ray ones. What you need to do is run the 3ds Max native converter to convert those to Physical Material (check screenshot), afterward run the V-Ray converter to convert the Physical materials to V-Ray Mtls.

                Regarding the crash, when the VRayConverter tries to convert the Autodesk Bitmaps to VRayBitmaps, it seems to have trouble reconnecting them to the Autodesk materials. I'll log it.

                EDIT: Logged (internal bug-tracker id: VMAX-14700).
                Thank you so much for your detailed answer!

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