Rendering final animation

[glorybound]

I got this e-mail from someone trying to render my animation for me. Not much info, but can someone make sense out of it?

I seem to be having a problem with the IR Maps - basically, when it
comes to rendering the final frames, it doesn't like loading the IR map
- An error we have never seen

[natty]

Hi

are they using the same vray as you? what is the error?

[glorybound]

Animation error

I think they are using 1.5, but I will follow up. I also requested the error they are getting. BTW... these guys are doing a great job and are going above and beyond.

[natty]

Are you using 1.5 final? you have to make sure they are using the final version if you are! ...

[jujubee]

Weird. Do you have a funny naming convention or is the IRMap huge???