crash files from SP4

[Jens_3deutig]

hi,

we had a problem opening files comming out of max2010 sp4 or sp4a and opened it in max2010 sp3a. max is crashing during loading.

we had tested it serveral time and we had to switch the scene to scanline rendering and it is working again. so it is comming from vray.

@vlado: i have send u a pm wth the link to the maxfiles.thx

please we need a fix for that.

thx,
jens

[vlado]

Thanks, I got the file and I'm looking at it...

Best regards,
Vlado

[vlado]

So the crash happens because of the "Raw file name" parameter, since we added some options for Asset Tracking in SP4/SP4a. Apparently this extra information causes 3ds Max to crash in older versions of V-Ray where the extra info is missing. If you clear the "Raw file name" string, the scene will open fine in SP3. You can then set the proper raw file name in SP3.

Best regards,
Vlado

[Jens_3deutig]

hi vlado,

many thanks for that info!!

and your fantastic support!

have a nice christmas time

c u
Jens