pgrade to 2.0 and license problems

[voltron7]

After upgtrading to V-Ray 2 the license is constantly getting "lost." If a few hours goes by, I will have to unplug and replug the dongle, restart the lic server, to get V-Ray to see the license. This is really getting annoying and sometime almost causes max to crash. Anyone know what might be going on? I have Vista Ultimate x64 and V-Ray 2.00.2 and Max 2011 64 bit. During the update, also updated the Dongle drivers, etc. This used to happen back on max 9 and V-Ray 1.5 but only rarely like once a month. Now it's doing it almost everyday, often a few time each day.

Thanks in advance

[voltron7]

Okay, well, it still happens, any suggestions from Chaosgroup would be nice...
It's the only problem I have with the dongle system. Otherwise, it's a great way to license, but not if it just needs to be messed with so often and unexpectedly.
It's one license on one dongle on one computer...

Vista Ultimate 64
V-Ray 2.00.02
most recent WIBU drivers

Maybe thanks...

[ior=0]

This used to happen to me all the time on vray1.5 (like you mentioned), I found updating the WIBU drivers did it for me - haven't had a problem since. Although I may have moved to Win7 64 too at around the same time. I think it has to be the drivers (somehow) but I know you said you've updated them.

[voltron7]

Thanks ior=0, still unresolved, and yes, everything is up to date...

[vlado]

If it worked better with V-Ray 1.5, then you can try to install the WIBU drivers that come with it - make sure you first remove the old drivers. If you still have issues, please email us to vray@chaosgroup.com and our support guys will try to help.

Best regards,
Vlado

[voltron7]

I had the same problem with 1.5, but at some point/build, it got much better or totally fixed.
I will try the latest 1.5 build's WIBU drivers...

[vlado]

We have also had this happen if the dongle is somehow defective; so if your issues continue, we may have to replace it.

Best regards,
Vlado

[voltron7]

We have also had this happen if the dongle is somehow defective; so if your issues continue, we may have to replace it.

Best regards,
Vlado

Thanks Vlado, whom do I see about this, please? I would like to try that...

[vlado]

Email our support guys at vray@chaosgroup.com and they will help you sort this out.

Best regards,
Vlado

[voltron7]

Email our support guys at vray@chaosgroup.com and they will help you sort this out.

Best regards,
Vlado

Thanks, emailing now...

[voltron7]

I have purchased a new Dongle and hopefully that will solve this problem. If not, I'm out $10 shipping and still have a mystery :- l