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3dsMax 2011 - Crash when loading render preset

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  • 3dsMax 2011 - Crash when loading render preset

    As I posted here. It seems it may be a VRay issue.

    http://forums.cgsociety.org/showthre...ghlight=preset

  • #2
    Do you have the "Compress files on save" option enabled in the 3ds Max preferences?

    Best regards,
    Vlado
    I only act like I know everything, Rogers.

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    • #3
      Yeah that's on - why would it affect it?

      Comment


      • #4
        Try turning it off... presets are in fact, regular 3ds Max files, so the compression option affects them.

        Best regards,
        Vlado
        I only act like I know everything, Rogers.

        Comment


        • #5
          It worked! Thanks.

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          • #6
            OK we are having this issue now with Max 2015 and VRay 2.5
            Compression is OFF

            This could possibly be related:
            http://forums.chaosgroup.com/showthr...-License-Issue

            Any more ideas?
            Last edited by Morne; 21-08-2014, 08:09 AM.
            Kind Regards,
            Morne

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            • #7
              Does the crash appear if you load it on empty scene?
              Svetlozar Draganov | Senior Manager 3D Support | contact us
              Chaos & Enscape & Cylindo are now one!

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              • #8
                Originally posted by svetlozar_draganov View Post
                Does the crash appear if you load it on empty scene?
                Yes it does. But again, it's random. I'm suspecting a VRay license issue, but can't be sure yet
                Kind Regards,
                Morne

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                • #9
                  Doesnt look like this is license related.
                  But it keeps on happening. On average about 50% of the time, it crashes max. Well max hangs, task manager says CPU is busy at 8% but it just sits there. RAM usage also just sits there, doesnt go up or down
                  Kind Regards,
                  Morne

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                  • #10
                    Would it be possible to attach the preset for investigation then?
                    Do you know what steps that we should follow in order to reproduce the issue?
                    Svetlozar Draganov | Senior Manager 3D Support | contact us
                    Chaos & Enscape & Cylindo are now one!

                    Comment


                    • #11
                      Originally posted by svetlozar_draganov View Post
                      Would it be possible to attach the preset for investigation then?
                      Do you know what steps that we should follow in order to reproduce the issue?
                      Here's the file. Put it somewhere on a server, not your local pc.

                      ps.zip

                      Nothing special for the crash, just load it. With an empty scene and also with a heavy scene. Half the time it crashes
                      This is with max 2015 and VRay 2.5
                      I also have other presets, it does it with all of them. And also on different workstations
                      Kind Regards,
                      Morne

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                      • #12
                        Alternatively, I can use maxscript to set all the settings. Will this still work IF there is no license available?
                        Kind Regards,
                        Morne

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                        • #13
                          Originally posted by Morne View Post
                          Alternatively, I can use maxscript to set all the settings. Will this still work IF there is no license available?
                          Yes, it works.

                          Best regards,
                          Vlado
                          I only act like I know everything, Rogers.

                          Comment


                          • #14
                            Originally posted by Morne View Post
                            Here's the file. Put it somewhere on a server, not your local pc.

                            [ATTACH]20615[/ATTACH]

                            Nothing special for the crash, just load it. With an empty scene and also with a heavy scene. Half the time it crashes
                            This is with max 2015 and VRay 2.5
                            I also have other presets, it does it with all of them. And also on different workstations
                            I made a test on several machines with your preset (loaded from a network location) and was not able to replicate it.
                            Does your machine become responsive after a while ?
                            Tashko Zashev | chaos.com
                            Chaos Support Representative | contact us

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                            • #15
                              Originally posted by tashko.zashev View Post
                              I made a test on several machines with your preset (loaded from a network location) and was not able to replicate it.
                              Does your machine become responsive after a while ?
                              No it just sits there. Task manager CPU is stuck on 8% and ram doesnt move. Left it for 15 min, nothing happens.
                              Will test it a bit later purposely without a license and see if it hangs everytime...
                              Kind Regards,
                              Morne

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