MultiScatterMental.dlo> failed to initialize error message

[mart433]

Hi all,

I am having a problem getting my render farm to work, I have attached an image to show the error message I am receiving. I am not using multiscatter in these scenes, and this plugin is in the plugins folder requested, it's also on my computer. Any ideas on what I need to do?




Thanks

Martin

[svetlozar.draganov]

It seems that the plugin is somehow used in the scene - try to send a completely new empty scene to the BB just for testing.

[mart433]

I sent a clean scene and I had the same error, the odd thing is that the plug in is on the machines, even if it's not being used in the scene.

[svetlozar.draganov]

That is strange - what happens if you remove the plugin from the machine?

[mart433]

Do you mean to remove it by deleting the MultiScatterMental.dlo from the machine?.. I have tried that but it doesn't change anything, it's still trying to look for it for some odd reason.

How do I properly uninstall this plugin?

[svetlozar.draganov]

Try to first remove it from the slave-machine and if BB invokes it again try to remove it from the workstation as well.

[mart433]

Hi, haven't had time to look at it till now..

..but neither way worked, still the error message. The only way it works is if I render the test scene (which contains no multiscatter objects) after deleting multiscatter from both machines.

My company purchased multiscatter from vray.com but they are not so easy to contact, now I am in the process of contacting R&D group and installing an update for it, hopefully it works.