Render mask not working

[Pixelcon]

Seems like the render mask has stopped working for me in a particular scene. The scene just renders black.

Using version: vray_adv_30507_max2014_x64_24861

I can try and package up something small to send to support. To whom should I send it, and to which email address?

Cheers,
James

[Pixelcon]

Found the problem all on my own

Anyway I had a plane in in front of the camera that had 'visible to camera' unchecked. I suppose the render-mask feature isn't respecting this object property...

[svetlozar.draganov]

Would it be possible to send a sample scene - it might be a bug.
You could either attach it here or send it to support@chaosgroup.com
If you decide to send via email please include a link to this thread.

[Pixelcon]

Sure! Ill send it now

[Pixelcon]

Please see attached. As you can see there is an invisible plane infront of the camera which stops the render mask working for any objects behind it.

RenderMask_BehindPlane.zip

[svetlozar.draganov]

Thanks for the scene - we got the same behavior here.
We've logged this case into our bug-tracking system and we'll let you know when we have some updates on that matter.

[Pixelcon]

Thank you, Svetlozar!

[svetlozar.draganov]

Dear Pixelcon

We would like to inform you that this issue has been fixed for the next official service pack.

Thank you very much for your collaboration.

[Pixelcon]

Ooh I've been having annoyances with this lately so that's great news Thanks guys!