DR one slave missing the texture

[fraggle]

Hello,
Very paranormal case on my server farm:
A- When rendering with DR with several slave including Y, some texture won't load (bucket render without texture)
B- The same DR render on only slave Y, render fine (no missing texture)
C- The same DR render on other slave without slave Y, render fine (no missing texture)
D- I restart the slave Y = same result.
E- Render with BB, in strip on several slave, including slave Y, render fine (no missing map)!

All slave used the same vray version and max version, including slave Y.
All map are on relative path drive server i.e. //serverdata/texture

What should I do next to solve this issue?

[fraggle]

No solution so far, so I kick out this slave from the farm.

Hello,
Very paranormal case on my server farm:
A- When rendering with DR with several slave including Y, some texture won't load (bucket render without texture)
B- The same DR render on only slave Y, render fine (no missing texture)
C- The same DR render on other slave without slave Y, render fine (no missing texture)
D- I restart the slave Y = same result.
E- Render with BB, in strip on several slave, including slave Y, render fine (no missing map)!

All slave used the same vray version and max version, including slave Y.
All map are on relative path drive server i.e. //serverdata/texture

What should I do next to solve this issue?

[tashko.zashev]

This behavior of slave Y looks very strange.
Does it happen only with particular scene or with any file that has textures involved ?
Can you post a screenshot to see the different buckets? Is it possible the problem to be related to a specific texture/file only ?

[fraggle]

here i is.
What ever is the map, none of them will load.

[tashko.zashev]

According to the last screenshot, render slave Y (which should be .0.246) doesn't render any textures even if it is the only render machine selected for the current job.

I have some questions in order to troubleshoot this issue further:
Are you running the V-Ray Spawner as a service ? or it is started manually.
Can you try to access some of the images locally on this machine using the path from the scene asset tracking window?

If it is convenient for you, we can arrange remote session and investigate the issue directly on the problematic machine.

[fraggle]

All the servers used vrayspawner as service.
I restart the service on this slave but it didn't solve the issue.
I can access all folder/sub folder from this slave to the data server where the map are located.
I can even open the images from this slave.
So I check on the LogOn on vrayspawner for this slave. It was set to "This account" but now it is on "Local". So I put it back to "This account" like for all other servers.
No idea how this setup switch from one parameter to another, because I did not change it and nobody have access to the servers!
But now, the server is not responding when rendering, so it is worst that before. The service is running and I restart it again but the server won't render anymore.

[fraggle]

Teamviewver has been installed on the servers...in case you need it.

[tashko.zashev]

Thank you very much for the quick response.

Please send us an email to support@chaosgroup.com with ID and Pass for the TV 9.0 session. We will need access to the machine used to submit the job and the problematic render node.