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  • Slave problem

    Hi all, one of my slave have this message show up, may i know what problem with my slave?

    Click image for larger version

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    Best regards,
    Jackie Teh
    --

    3ds Max 2023, V-Ray 7 Hotfix 2 [7.00.08 build 00000]
    AMD Ryzen 9 7950X 16-Core Processor@4.50 GHz | 64GB RAM | Nvidia RTX 4090
    Website: https://www.sporadicstudio.com
    Email: info@sporadicstudio.com
    YouTube: https://www.youtube.com/c/SporadicStudio

  • #2
    I got the vraylog file, where should i send please?
    Best regards,
    Jackie Teh
    --

    3ds Max 2023, V-Ray 7 Hotfix 2 [7.00.08 build 00000]
    AMD Ryzen 9 7950X 16-Core Processor@4.50 GHz | 64GB RAM | Nvidia RTX 4090
    Website: https://www.sporadicstudio.com
    Email: info@sporadicstudio.com
    YouTube: https://www.youtube.com/c/SporadicStudio

    Comment


    • #3
      Do you have any raytrace materials in your scene?
      You can run the "vraysceneconvert" to see if that fixes the issue.
      Chris Jackson
      Shiftmedia
      www.shiftmedia.sydney

      Comment


      • #4
        Originally posted by jacksc02 View Post
        Do you have any raytrace materials in your scene?
        You can run the "vraysceneconvert" to see if that fixes the issue.
        hi jacksc02, i have read the vraylog file with notepad, it show below:

        Preparing objects
        [2015/A/20|12:12:56] Updating object L
        [2015/A/20|12:12:56] Validity for node "Layer:1046" is [forever], node handle is 12316
        [2015/A/20|12:12:56] Updating object L
        [2015/A/20|12:12:56] Validity for node "Layer:1051" is [forever], node handle is 12315
        [2015/A/20|12:12:56] Updating object L
        [2015/A/20|12:12:56] Validity for node "Layer:1050" is [forever], node handle is 12314
        [2015/A/20|12:12:56] Updating object L
        [2015/A/20|12:12:56] Validity for node "Layer:1049" is [forever], node handle is 12313
        [2015/A/20|12:12:56] Updating object L
        [2015/A/20|12:12:56] Validity for node "Layer:1048" is [forever], node handle is 12312
        [2015/A/20|12:12:56] Updating object L
        [2015/A/20|12:12:56] Validity for node "Layer:1041" is [forever], node handle is 12311
        [2015/A/20|12:12:56] Resetting VRender.
        [2015/A/20|12:12:56] Updating object L
        [2015/A/20|12:12:56] Validity for node "Layer:1040" is [forever], node handle is 12309
        [2015/A/20|12:12:56] Setting default filter kernel.
        [2015/A/20|12:12:56] Resetting VRender.
        [2015/A/20|12:12:56] Setting default filter kernel.
        [2015/A/20|12:12:56] Resetting VRender.
        [2015/A/20|12:12:56] Setting default filter kernel.
        [2015/A/20|12:12:56] Updating object L
        [2015/A/20|12:12:56] Validity for node "Layer:1045" is [forever], node handle is 12307
        [2015/A/20|12:12:56] Updating object L
        [2015/A/20|12:12:56] error: UNHANDLED EXCEPTION: Preparing objects
        Last marker is at ./src/vrayrenderer.cpp, line 2398: Preparing camera sampler

        so i guess it is the object start with name Layerxxx, i examine all object in the scene with that start name,i have attached vray material to this object, anyway this object are model provided by my client, dont know what software they are using to create their models.
        Best regards,
        Jackie Teh
        --

        3ds Max 2023, V-Ray 7 Hotfix 2 [7.00.08 build 00000]
        AMD Ryzen 9 7950X 16-Core Processor@4.50 GHz | 64GB RAM | Nvidia RTX 4090
        Website: https://www.sporadicstudio.com
        Email: info@sporadicstudio.com
        YouTube: https://www.youtube.com/c/SporadicStudio

        Comment


        • #5
          Originally posted by jackieteh View Post
          Hi all, one of my slave have this message show up, may i know what problem with my slave?

          [ATTACH=CONFIG]23834[/ATTACH]
          Does the error appear only on that particular slave?
          What is your render setup - local, network via V-Ray DR, network via Render manager?
          Does this slave differs from another ones in terms of software/hardware?
          What is the V-Ray version that is installed on that slave?
          Svetlozar Draganov | Senior Manager 3D Support | contact us
          Chaos & Enscape & Cylindo are now one!

          Comment


          • #6
            Originally posted by svetlozar.draganov View Post
            Does the error appear only on that particular slave?
            What is your render setup - local, network via V-Ray DR, network via Render manager?
            Does this slave differs from another ones in terms of software/hardware?
            What is the V-Ray version that is installed on that slave?
            Does the error appear only on that particular slave?
            It happen on all slave, but not in local workstation.

            What is your render setup - local, network via V-Ray DR, network via Render manager?
            I was using DR when this happen. my company have 4 local workstation sharing 4 slaves, i am not sure is this can cause this problem?

            Does this slave differs from another ones in terms of software/hardware?
            all the slaves are having same hardware and software, and it set up in the same day.

            What is the V-Ray version that is installed on that slave?
            V-Ray 2.40.04
            Best regards,
            Jackie Teh
            --

            3ds Max 2023, V-Ray 7 Hotfix 2 [7.00.08 build 00000]
            AMD Ryzen 9 7950X 16-Core Processor@4.50 GHz | 64GB RAM | Nvidia RTX 4090
            Website: https://www.sporadicstudio.com
            Email: info@sporadicstudio.com
            YouTube: https://www.youtube.com/c/SporadicStudio

            Comment


            • #7
              Does the crash occur with every scene or with just that particular one?
              If it is scene dependent we will need the scene for investigation in order to provide further assistance.
              Svetlozar Draganov | Senior Manager 3D Support | contact us
              Chaos & Enscape & Cylindo are now one!

              Comment

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