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VRayRT "crashing"/unable to start after certain action

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  • VRayRT "crashing"/unable to start after certain action

    Hi,

    I got a quite annoying issue with VRayRT.
    When I have it running and duplicate a light in the scene via shift-drag which has include/exclude objects the following happens:

    1) VRayRT doesn't recognize the include/exclude settings of the duplicated light (the old one is fine)
    2) When I close the RT window and restart the render (because the incl/excl settings are messed up) it now happened 4 consecutive times, taht when I press the render button, the VFB pops open for a split second and immediately closes. I then have to restart max and reopen the scene for it to work again.

    Is this a known issue? Scene file can be provided if neccassary.
    Software:
    Windows 7 Ultimate x64 SP1
    3ds Max 2016 SP4
    V-Ray Adv 3.60.04


    Hardware:
    Intel Core i7-4930K @ 3.40 GHz
    NVIDIA GeForce GTX 780 (4096MB RAM)
    64GB RAM


    DxDiag

  • #2
    Hello,

    I'm trying to reproduce the issue with V-Ray 3.30.01 and Max 2016 but everything seems ok. What are your V-Ray and Max versions ?

    If it is no trouble - a scene would help.

    Best Regards,
    Yavor
    Yavor Rubenov
    V-Ray for 3ds Max developer

    Comment


    • #3
      Hi,

      Thanks for the fast response.
      I got VRay 3.20.03 with Max 2014 Design.
      Mail adress for link to scene file.
      Software:
      Windows 7 Ultimate x64 SP1
      3ds Max 2016 SP4
      V-Ray Adv 3.60.04


      Hardware:
      Intel Core i7-4930K @ 3.40 GHz
      NVIDIA GeForce GTX 780 (4096MB RAM)
      64GB RAM


      DxDiag

      Comment


      • #4
        Hi,

        You can email support@chaosgroup.com for our support guys, or if it's just a simple link you could directly email it to me - yavor.rubenov at chaosgroup.com

        Best Regards,
        Yavor
        Yavor Rubenov
        V-Ray for 3ds Max developer

        Comment


        • #5
          Alright, will send a link in the next few days since it's not an urgent problem and I got a shitload of stuff to do.
          I'll reply in this thread when I sent it.
          Software:
          Windows 7 Ultimate x64 SP1
          3ds Max 2016 SP4
          V-Ray Adv 3.60.04


          Hardware:
          Intel Core i7-4930K @ 3.40 GHz
          NVIDIA GeForce GTX 780 (4096MB RAM)
          64GB RAM


          DxDiag

          Comment


          • #6
            Just sent you a mail with the FTP server / download
            Software:
            Windows 7 Ultimate x64 SP1
            3ds Max 2016 SP4
            V-Ray Adv 3.60.04


            Hardware:
            Intel Core i7-4930K @ 3.40 GHz
            NVIDIA GeForce GTX 780 (4096MB RAM)
            64GB RAM


            DxDiag

            Comment


            • #7
              Hello,

              Thanks for the scene - I managed to reproduce the crash with 3.20.03. Tested with the 3.30.01 Beta and everything seems OK there but will do some more testing.

              Best Regards,
              Yavor
              Yavor Rubenov
              V-Ray for 3ds Max developer

              Comment


              • #8
                Thanks for the confirmation. Let's hope it is really fixed in the next SP
                Software:
                Windows 7 Ultimate x64 SP1
                3ds Max 2016 SP4
                V-Ray Adv 3.60.04


                Hardware:
                Intel Core i7-4930K @ 3.40 GHz
                NVIDIA GeForce GTX 780 (4096MB RAM)
                64GB RAM


                DxDiag

                Comment

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