Distributed Rendering, servers stuck loading IES

[Macker]

Hey guys,

Further to my problem that I posted a few days ago I am finding that our render servers aren't loading a particular job as they appear to be getting stuck on some IES lights. Has anyone else experienced this?

Here is the vraylog from one of the render servers:

[2016/Mar/3|10:08:22] ============================================================
[2016/Mar/3|10:08:22] Console created, V-Ray A for x64 from May 30 2015, 02:17:39
[2016/Mar/3|10:08:22] ============================================================
[2016/Mar/3|10:08:22] Compiled with Intel C++ compiler, version 14
[2016/Mar/3|10:08:22] Host is 3dsmax, version 18
[2016/Mar/3|10:08:22] V-Ray DLL version is 3.20.02
[2016/Mar/3|10:08:26] Received TM_START_RENDER from 10.0.0.139
[2016/Mar/3|10:08:26] 
[2016/Mar/3|10:08:26] Starting DR session from 10.0.0.139
[2016/Mar/3|10:08:26] Receiving DR scene from 10.0.0.139
[2016/Mar/3|10:08:31] [VRender] Constructor entered (loading from file).
[2016/Mar/3|10:08:31]   Setting default filter kernel.
[2016/Mar/3|10:08:31]   "default" preset not loaded: [loadPreset] Cannot open file "C:\Users\Render\AppData\Local\Autodesk\3dsMax\2016 - 64bit\ENU\en-US\plugcfg\vray.cfg"
[2016/Mar/3|10:08:31] [VRender] Constructor done.
[2016/Mar/3|10:08:31] Loading from file.
[2016/Mar/3|10:08:31]   Loading filter parameters.
[2016/Mar/3|10:08:31]   Adding host "10.0.0.229":20204 from scene
[2016/Mar/3|10:08:31]   Adding host "10.0.0.236":20204 from scene
[2016/Mar/3|10:08:31] Loading done.
[2016/Mar/3|10:08:31] [VRender] Constructor entered (loading from file).
[2016/Mar/3|10:08:31]   Setting default filter kernel.
[2016/Mar/3|10:08:31]   "default" preset not loaded: [loadPreset] Cannot open file "C:\Users\Render\AppData\Local\Autodesk\3dsMax\2016 - 64bit\ENU\en-US\plugcfg\vray.cfg"
[2016/Mar/3|10:08:31] [VRender] Constructor done.
[2016/Mar/3|10:08:31] Loading from file.
[2016/Mar/3|10:08:31]   Loading filter parameters.
[2016/Mar/3|10:08:31] Loading done.
[2016/Mar/3|10:08:31] [VRender] Constructor entered.
[2016/Mar/3|10:08:31]   Setting default filter kernel.
[2016/Mar/3|10:08:31]   "default" preset not loaded: [loadPreset] Cannot open file "C:\Users\Render\AppData\Local\Autodesk\3dsMax\2016 - 64bit\ENU\en-US\plugcfg\vray.cfg"
[2016/Mar/3|10:08:31] [VRender] Constructor done.
[2016/Mar/3|10:08:31] VRenderer destructor entered.
[2016/Mar/3|10:08:31] VRenderer destructor done.
[2016/Mar/3|10:08:41] Loading IES file from "O:\RL Visualisation\3ds Max\IES Library\IES 1\ies\21.ies", setDefaults is 0
[2016/Mar/3|10:08:43] Loading IES file from "O:\RL Visualisation\3ds Max\IES Library\IES 1\ies\22.ies", setDefaults is 0

It doesn't get any further than this, and will simply hang until the job is cancelled (at which point it will create the other issue from the previous topic, that it is busy with a job from 0.0.0.0)

[update] I have tried changing the IES files to different ones, but they still don't load. It may/may not be worth noting that the ones the server appears to be struggling with are within separate scenes that are being referenced in.
[update] Even with references turned off, they appear to simply freeze - nothing to do with IES lights.
[update] The problem is with the file; other files render fine via distributed rendering.

Can someone please furnish me with the details for the chaos group FTP so that someone can take a look at this for me? I really can't find the problem.

The job renders absolutely fine from my local machine.

[svetlozar.draganov]

This looks like a bug definitely but since you are using an older version of V-Ray our recommendation is to update to the latest version 3.30.04 and see if the issue is still there.
If it still stuck on loading IES files drop us an email at support@chaosgroup.com and request access to our FTP server to upload the scene.

Please include a link to this thread for us to know where the scene comes from.