vrayDenoiser crash

[themaxxer]

if I use the denoiser render element in a 1k rendering everything is good, but if I use it in a 6k rendering it crashes as soon as the denoiser starts... and it reboots the computer.

I use the latest build and a gtx 980ti with the newest driver.
before I had a gt 640 in this computer and it worked well but very slow, so it has to do with the new graphic card.

any ideas?

thanks
themaxxer

[vlado]

By latest build do you mean the latest official build, or some of the nightly/stable builds?

Best regards,
Vlado

[themaxxer]

the latest official build.

thanks for reply.

[Zdravko.Keremidchiev]

This should be already fixed in the latest nightly-stable builds.

[themaxxer]

ok try it, thanks.
I have to update all my rendernodes... but hey if it's workinfg then.

best regards
themaxxer

[vlado]

You can always turn off the hardware acceleration option... Might be slower but it will work.

Best regards,
Vlado

[stevesideas]

That's interesting and good to know. I've had crashes with denoiser too.

[vlado]

We had a bug that we fixed there, so it will be better for the next SP.

Best regards,
Vlado

[themaxxer]

I have installed the latest nightly now and it crashes like before with opencl enabled...
although it takes longer till it crashes, maybe after a minute of denoising it restarts the computer.

a funny fact is that I have installed the same card in my workstation and it worked flawless till I put the same card into my main rendernode, now I have this problem.
I have bought a new GTX 1080 for my workstation and this card works also fine. so if there a library needed, something to install, it's so strange...

it happens in all scenes, so I can't send a scene...

ps. without hardware acceleration it works.

best regards
themaxxer

[savage309]

Can you tell the exact GPU model that is causing troubles, as well as the driver version ?

Best,
Blago.

[themaxxer]

it's a GTX 980 TI (strix) driver version 375.70

thanks
themaxxer

[savage309]

it's a GTX 980 TI (strix) driver version 375.70

thanks
themaxxer

Unfortunately it did not reproduce here.
Are you okay to setup a online session with our support with teamviewer, so we can log in and check what is going on ?
If yes, please write to support@chaosgroup.com with link to this thread to arrange appropriate time.

Thanks,
Best,
Blago.