3.5 beta question - render current task hang

[lbpalm]

3.5 beta question -
"render current task"
hangs on:
"preparing global light manager"

happens in either network renders or workstation only render attempts.
scene was fine in 3.4

VR 3.5 beta
Win 7x64
max 2017.1

[tashko.zashev]

Hi,

Do you get any error or warning in the V-Ray log window?
I think we will need the scene file to investigate further what is going on, so please send us any scene that reproduces the issue to support@chaosgroup.com. We can supply our FTP server to upload the files there if needed.

[lbpalm]

OK, I will send it today.
- There is no error message; the MAX application screens simply "whites out and becomes unresponsive.

2017.1.1 SF
3,5 Beta
1080 GFX

OK; Just ran the file again & it seems to be working.
If not I will post back.
Thank you.

[lbpalm]

well, OK, here is the white out when accessing the File list of the VFB:




Then, when touched, the max application screen (as well as the vfb screen) proceeds to go full white & app is locked.

[tashko.zashev]

Thanks for the fast reply.

Have you sent your scene to our support mail ? I would like to test both issues you have reported with this file.

[lbpalm]

OK, I will send the file package today.
Thank you Tashko,
Lee.

PS - I can send by Adobe "Send Now" or what is your FTP info?
thx.

[tashko.zashev]

Please send us an email to support@chaosgroup.com with request for FTP access and we will provide credentials to login and upload the files. Thank you.

P.S. don't forget to add a link to this forum thread

[lbpalm]

Hi,
Before I send the files, I will try to increase the TdrDelay key found at:
HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Control \ GraphicsDrivers
from 8 seconds to 60 seconds.
I'll let you know if this fixes the issue.
Thx.

[lbpalm]

Tashko,
It appears that increasing the timing of the TdrDelay key found at:
HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Control \ GraphicsDrivers
may have cured the problem.

I will keep working with the file and let you know the results.

Let me know if you still want the files to confirm my preliminary findings.
Thanks,
Lee.

[tashko.zashev]

Thanks for the update. I think it would be good to check that file just in case. You can send it to support@chaosgroup.com when you have some spare time.