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Online License Server not working after installation

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  • Online License Server not working after installation

    I tried installing License Server 4.3.1 to check how the online licensing works, but as soon as the installation successfully finishes, it tries to launch a localhost/#/FirstRun saying "This site can’t be reached. localhost refused to connect."

    - Vrlservice is running
    - Disabled firewall
    - Tried on IE, chrome, firefox

    This PC doesn't have the dongle, but it has Vray 3.5 installed as workstation mode. Any suggestions? I followed the instructions on the docs site.

  • #2
    It looks like the license server was unable to start. Can you check if your VRLService is running?
    Last edited by swords; 11-02-2017, 05:51 AM.
    Ivan Latunov
    Licensing Team

    chaosgroup.com

    Comment


    • #3
      Yes it is running, tried restarting it, installing again, etc. It's a fresh windows install...

      Comment


      • #4
        Can you provide me with logs from the license server?
        Ivan Latunov
        Licensing Team

        chaosgroup.com

        Comment


        • #5
          Sure where can it be found? I can only see a install.log in VRLService folder.

          Comment


          • #6
            They're in C:\Program Files\Common Files\ChaosGroup\logs
            Ivan Latunov
            Licensing Team

            chaosgroup.com

            Comment


            • #7
              Sent you a PM with the log

              Comment


              • #8
                Thanks, will check it out.
                Ivan Latunov
                Licensing Team

                chaosgroup.com

                Comment

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