Installed Vray on win 10

[Jedihopper]

I have bought a new computer installed the vray 3.4.1
I have installed the new vrlservice 4.3.1 installed my USB dongle and Everything seems OK untill I start the
vrlservice.exe, then I got a message "Application requires runtime modules 5.10 or higher.
I can not register it either, " failed to open registry key"
On my old computer I have vrlservice 4.3.1 and I can not download that
What needs to be done???

[tashko.zashev]

It would be best to create support ticket about this license issue (sending email to support@chaosgroup.com) and my colleagues will help you to solve it.
Please attach a screenshot of the following web page > http://localhost:30304/#/about to the email.
Thank you.