Announcement

Collapse
No announcement yet.

Frequent crashes with IPR in a particular scene

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • Frequent crashes with IPR in a particular scene

    I'm getting frequent crashes with IPR in a particular scene when copying lights, cancelling copying of lights and doing undo operations while IPR is running. Sometimes everything works fine when doing the aforementioned operations and sometimes it crashes. It seems a bit random but it does crash a 100% if I use IPR for more than 5-10 minutes and do these operations.

    I've just sent an email to support with scene and instructions on how to reproduce.
    Aleksandar Mitov
    www.renarvisuals.com
    office@renarvisuals.com

    3ds Max 2023.2.2 + Vray 7 Hotfix 1
    AMD Ryzen 9 9950X 16-core
    96GB DDR5
    GeForce RTX 3090 24GB + GPU Driver 566.14

  • #2
    An update on this issue. It has just crashed when I just moved one of the lights.
    Last edited by Alex_M; 19-04-2017, 09:46 AM.
    Aleksandar Mitov
    www.renarvisuals.com
    office@renarvisuals.com

    3ds Max 2023.2.2 + Vray 7 Hotfix 1
    AMD Ryzen 9 9950X 16-core
    96GB DDR5
    GeForce RTX 3090 24GB + GPU Driver 566.14

    Comment


    • #3
      We are looking into it, but we are unable to reproduce some of the crashes. One of my colleague will get back to you shortly.
      Zdravko Keremidchiev | chaos.com
      Chaos Support Representative | contact us

      Comment


      • #4
        It crashed again. This time I didn't even do anything like moving lights, copying etc. I think it crashed just while I left it rendering and not touching anything. I've sent you the minidump file as you suggested. Let me know if you need anything else.

        UPDATE: Now it crashed right after I deleted a Vray Light while IPR was running. The new minidump file is sent to support.

        Let me know if you need any more minidump files if new crashes occur. I don't want to bury you with a ton of them since I'm getting quite a lot of crashes with IPR in this particular scene.

        UPDATE2: Now IPR crashed Max when I clicked on "region render" in VFB in order to render the whole frame instead of the region. I've got a minidump of that one too if you need it.
        Last edited by Alex_M; 22-04-2017, 05:53 PM.
        Aleksandar Mitov
        www.renarvisuals.com
        office@renarvisuals.com

        3ds Max 2023.2.2 + Vray 7 Hotfix 1
        AMD Ryzen 9 9950X 16-core
        96GB DDR5
        GeForce RTX 3090 24GB + GPU Driver 566.14

        Comment

        Working...
        X