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3.6 RT GPU: Render crashes

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  • 3.6 RT GPU: Render crashes

    Hey,
    I seem to have severe problems with anything GPU related: The lens effects and the GPU rendering itself. When rendering, the display driver crashes, I get a little warning from windows that the display driver was restored. Also, this error appears in the message window.

    So, two problems:
    - Lens effects crashing Max to desktop while generating glare and bloom with GPU accel.
    - Render crashes display driver, render doesn't finish

    Hardware specs:

    - Xeon E5-2687W 3.1Ghz
    - 128gb Ram
    - GTX Titan 6gb
    - driver version: 382.53 (on Blagos recommendation), also tried 368.22, same problem
    - Max 2016 SP3
    - V-Ray 3.60.01
    - Windows 7 Pro SP1

    This happens on two identical workstations with the same drivers, OS, etc.
    Only GPU selected, I didn't try Hybrid yet.
    I have to restart Max in order to render again, until the next crash occurs...
    Attached Files
    Last edited by kosso_olli; 28-06-2017, 02:43 AM.
    https://www.behance.net/Oliver_Kossatz

  • #2
    Please try with driver as closest as possible to 376.

    Best,
    Blago.
    V-Ray fan.
    Looking busy around GPUs ...
    RTX ON

    Comment


    • #3
      Just did a clean install of 376.09: Problem is still occuring with GPU alone.
      However, when I restart Max and select my CPU as CUDA device as well, the scene renders fine. No crash of the display driver at all. With GPU alone, the render crashs at a noise threshold of around 0.07, with CPU+GPU it renders on. Very strange, this...
      Attached Files
      https://www.behance.net/Oliver_Kossatz

      Comment


      • #4
        The CPU as CUDA device does not rely on the NVIDIA drivers. Apparently there is some issue with your GPU and the newest V-Ray GPU code. I will ask the support guys to try to reproduce that here.

        Best,
        Blago.
        V-Ray fan.
        Looking busy around GPUs ...
        RTX ON

        Comment


        • #5
          Well, maybe my last post was a little misleading: Both CPU and GPU are rendering. GPU-Z is showing me that the GPU has 100% load all the time until the render finishes. Why it doesn't render on it's own is a mystery to my, though.
          What I can say is that I get a significant speed boost in hybrid mode. The render reaches the noise threshold of 0.07 (as far as the GPU can render on its own before crashing) nearly twice as fast.
          https://www.behance.net/Oliver_Kossatz

          Comment


          • #6
            I have misunderstood that. We will still try to reproduce that here. Thanks for the update!

            Best,
            Blago.
            V-Ray fan.
            Looking busy around GPUs ...
            RTX ON

            Comment


            • #7
              We tested the issue with the same card, drivers and V-Ray build but everything is working fine on our side. Could you please try to delete the content in %APPDATA%/NVIDIA and if the issue still persist send us the scene so we could investigate further.
              Zdravko Keremidchiev | chaos.com
              Chaos Support Representative | contact us

              Comment


              • #8
                Deleting the content in the temp folder didn't help, either. Will send the scene to support and post the ticket number here.
                https://www.behance.net/Oliver_Kossatz

                Comment


                • #9
                  Ticket number is: [#638960]

                  Thanks guys!
                  https://www.behance.net/Oliver_Kossatz

                  Comment


                  • #10
                    Is this happening even with new scenes?

                    Yesterday I installed 3.6 and started testing RT with my GPUs (980Ti & 1080). Was getting Error 719 every time as well. Crashing my driver. This was on existing scenes that had rendered with RT in 3.5 just fine. I had tried updating the NVIDIA driver and restarting. But, IIRC, it wasn't until I started a new scene with a simple test setup that I was able to use the GPUs successfully, and then reopened the previous existing scenes and they rendered fine. No errors. Weird.

                    Comment


                    • #11
                      Ticket number is: [#638960]
                      Thank you for sending us the file, we manage to reproduce the crash error. The developers are investigating the issue.
                      Zdravko Keremidchiev | chaos.com
                      Chaos Support Representative | contact us

                      Comment


                      • #12
                        This is a compiler bug which is due to a missing material in the base blend material of the material "floor_wood". If you set a shader there it won't crash.


                        Zdravko Keremidchiev | chaos.com
                        Chaos Support Representative | contact us

                        Comment


                        • #13
                          Zdravko, thanks for the pointer. Is it something that can be fixed on the V-Ray side, meaning it won't crash if there is a blend material with no base?
                          https://www.behance.net/Oliver_Kossatz

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