Physical Camera Exposure Control deactivates itself

[Nearl]

I've been having issues with my scene files' Exposure Control lately. I have Physical Camera Exposure enabled but when I reload the scene(s) the Exposure Control is switched to No Exposure Control. Has anyone else had this issue? I can't figure out what is causing it. It's a tad bit annoying (understatement).

[tashko.zashev]

Hi Neal,

Are you still on beta 1? Have you tried the latest beta 3 ?
The described issue doesn't occur in my tests so it would be good to get me your file if possible.

[Nearl]

Thanks for looking into it Tashko. Sorry, I had to revert back to 3.6.04 when using 3dsmax2018. I have beta 3 on 2019.

I'm pretty sure this is a 3dsmax issue the more I look at it. All of my 2018 scenes also have two hidden and frozen helper objects in them that won't delete. Not sure where they came from (crappy 3rd party stock model probably). Any help would be appreciated, I'm about to try a reinstall of 2018.

[tashko.zashev]

We can check out that issue too if you can send us some examples to our support mail.

[Nearl]

Thanks Tashko! I'll send one over in a bit.

[Nearl]

I sent over one of the scene files which has both of the issues. Thanks!

[armilla]

I've been having issues with my scene files' Exposure Control lately. I have Physical Camera Exposure enabled but when I reload the scene(s) the Exposure Control is switched to No Exposure Control. Has anyone else had this issue? I can't figure out what is causing it. It's a tad bit annoying (understatement).

I have the exact same issue with the Exposure Control deactivating itself on opening a particular file and those same 2 helper objects that won't delete from the scene. I think the objects might have come from a 3dsky.org model, but I haven't been able to pin down which one yet. Are you finding that it's happening in multiple scenes, even fresh scene files?

Did you find a workaround to this issue?

I'm using VRay 3.6.04 and 3dsmax 2016.

Thanks.

[armilla]

Update: The 2 rogue helper objects that won't delete are even present in a New max scene.

If I reset 3ds max to default user profile settings by renaming the ENU files and recreating them afresh, the issue is solved, with no weird helper objects in a new scene........until I open a file containing the helper objects and then they're present in every new scene.

It's pretty frustrating!

[anthonyh]

Have you tried running any cleaner scripts ?
http://www.scriptspot.com/3ds-max/sc...missingplugins
http://www.scriptspot.com/3ds-max/scripts/cleaner
anthonyh

[armilla]

Hi Anthony. Thanks for the suggestion - I've tried both those, but they don't remove the helpers or find any missing plugins.

[Nearl]

If you rename the helpers, you can delete them. It's still pretty annoying but deleting them seems to have fixed the exposure issue.

[armilla]

Thanks Neal. Whilst renaming the helpers means you can delete them, when you re-open the scene, the helpers are in the scene again, though it does seem to mean that the Exposure Control settings are not affected like they were. Is that what you've found?

Cheers,

Andrew.

[Nearl]

Unfortunately yes. If you load up any scene that has those in there they seem to come back on a fresh scene.

[armilla]

Did you try a fresh install of 3ds max and if so, did the helpers return as soon as you opened one of the offending files?

[Nearl]

I cleared out the ENU file C:\Users\nealj\AppData\Local\Autodesk\3dsMax\2018 - 64bit which resets 3dsMax and fixes the issue...but it comes back if you load a scene with them in. I have not done a complete reinstall.