Tweet
FAQ and Troubleshooting
Here are the answers to some of the questions that are most likely to arise as well as some quick fixes for problems that may appear during testing:
- I installed V-Ray but I don’t see the V-Ray menu or anything V-Ray related?
Make sure that you have the latest updates for your Cinema 4D version installed.
- Is there a documentation or help page for V-Ray 5 for Cinema 4D?
Yes, you can find it here access it using the following link: https://docs.chaosgroup.com/display/VC4D
- Will my old V-Ray version work alongside V-Ray 5?
V-Ray 5 isn’t compatible with V-Ray 3.7 and it’s not recommended using both on the same Cinema 4D version.
Alternately you can copy your Cinema 4D version to another drive and install the archive version of V-Ray 5 and both V-Ray 3.7 and V-Ray 5 on the same Cinema 4D version and keep your current production environment. More information on how to install the archive version of V-Ray 5 could be found here
- What will happen to my previous V-Ray version when I install the new one?
Upon install, you will be asked if you want to uninstall or keep the previous V-Ray version. Keeping the old version will prevent V-Ray 5 from loading due to incompatibility between both.
- Can I open existing V-Ray 3.7 with V-Ray 5?
Yes, there is partial conversion of legacy V-Ray 3 when the scene is opened in V-Ray 5. More information about this could be found in this topic
- I see V-Ray and V-Ray GPU as render engines what does this mean?
In the past, the GPU rendering inside V-Ray was known as CUDA and OpenCL. To make it more intuitive and easier to understand, we renamed the two engines to V-Ray which refers to the CPU rendering engine and V-Ray GPU which refers to the GPU rendering engine.
Comment