Vray 3.7 migration "renewal" asking $1000 USD?!

[jwiede]

I'm really confused about how we're supposed to be migrating from Vray 3.7 to Vray 5 on C4D. When I look at renewal of my existing Vray 3.7 migration item, I'm given a $1000 price tag (and it's unclear whether that's even an upgrade including Vray 5 C4D or not). Meanwhile, a NEW annual license for Vray 5 C4D is $470. So why are existing Vray 3.7 C4D migration customers NOT receiving any sort of upgrade discount (apparently, if $470, which is normal price) or even a massive overprice (if $1000, where normal is $470) for Vray 5 C4D?

Clarification appreciated ASAP?

[glorybound]

Are you skipping versions? I think you have to pay for each version, to get you current. It’s like registering you car. You can park it for 10 year, not drive it, but you have to catch up with every year you skipped. Just a hunch.

[angel.venkov]

Hi jwiede,

Thank you for your post and apologies for your experience. Our team is investigating the reasons behind this, as this is not expected behavior.

There is no change in the price for migration users and in your case, migrating to annual license should be $470. We also provide 20% discount to all migration users for transferring your current Render Nodes to Universal Render Nodes. Please let me know if you have received your promo code.

We always strive to support our community and appreciate you bringing up this issue to us. We will get back to you as soon as the problem is fixed.

Thank you!

[jwiede]

Are you skipping versions? I think you have to pay for each version, to get you current. It’s like registering you car. You can park it for 10 year, not drive it, but you have to catch up with every year you skipped. Just a hunch.

@glorybound: There was no Vray v4 released for C4D, it went directly from v3.7 to v5, no "skipped" versions involved.

@angel.venkov: Okay, bit disappointing given what all C4D Vray users have been through. Also, what happens on Jan 13th, 2021 then? Price still $470 annual, so what changes?

In any case, I'll check back in a few days and see if it is fixed for my account. I'll also check whether I received the promo code, and respond back if I haven't. Thanks for the quick answer!

[RwVision]

Also, what happens on Jan 13th, 2021 then? Price still $470 annual, so what changes?

From information I got from Chaos the price will go up. That will be in some cases too much I would say. That's why I'm asking for the perpetual license.

[PdZ]

Dear Mr. Venkov,

what do we expect to change? You wrote "We also provide 20% discount to all migration users for transferring your current Render Nodes to Universal Render Nodes". What are Universal Render Nodes?
Are we able to purchase 3.7 even 5 is out? Because we need time to get used to 5 and to change materials etc. And we need to render "old" scenes.

Thx in advance,
PdZ

[Stefan_Laub]

as far i know older versions usually do work with the same v5 licenses,and licese server, best chaosgroup clears that up.

rw-vision:wheredo you see such infos, the price is the same as for other vrays yearly fees, i would not expect it to go up?

[angel.venkov]

@angel.venkov: Okay, bit disappointing given what all C4D Vray users have been through. Also, what happens on Jan 13th, 2021 then? Price still $470 annual, so what changes?

In any case, I'll check back in a few days and see if it is fixed for my account. I'll also check whether I received the promo code, and respond back if I haven't. Thanks for the quick answer!

jwiede - We have identified the problem, and have fixed it. Apologies again for the miscommunication. There is no "renewal" of the free migration licenses. Those licenses were to expire on the day of the release, but we decided to give another month of grace period, so everyone can easily purchase V-Ray 5 and have a month to transfer their active projects (hence the date Jan 13th). Please note that if you are part of the free migration program, you can purchase V-Ray 5 through our online store or preferred reseller. Please refer to this question of our FAQ section.

RwVision - We do not have perpetual versions for this product. We plan to have frequent updates of V-Ray for Cinema 4D, and add new features and enhancements on a regular basis. Having an active subscription is the best way to always have access to the latest version.

Thank you!

[angel.venkov]

Dear Mr. Venkov,

what do we expect to change? You wrote "We also provide 20% discount to all migration users for transferring your current Render Nodes to Universal Render Nodes". What are Universal Render Nodes?
Are we able to purchase 3.7 even 5 is out? Because we need time to get used to 5 and to change materials etc. And we need to render "old" scenes.

Thx in advance,
PdZ

Hi PdZ,

All users, part of the free migration program, were granted access to a platform-specific Render Nodes (meaning, only working for V-Ray 3.7. for Cinema 4D). If you prefer to purchase new Render Nodes with V-Ray 5, you will get access to Universal Render Nodes that also work with other V-Ray products (e.g. Maya, Max etc).

And Yes, if you are part of the free migration program and you purchase V-Ray 5, you will also have access to V-Ray 3.7 even after Jan 13th when the migration licenses expire, so there will be no pressure of when you migrate to V-Ray 5.
If you have an active 3.7. subscriptions that you have already purchased, you will get V-Ray 5 for Cinema 4D as a free update, but still be able to use 3.7., if you choose to.

Thank you!

[RwVision]

RwVision - We do not have perpetual versions for this product. We plan to have frequent updates of V-Ray for Cinema 4D, and add new features and enhancements on a regular basis. Having an active subscription is the best way to always have access to the latest version.

Sorry, but I don't understand that totally. EVERY other software has Vray 5 perpetual license, which also is updated etc. Please explain exactly what's the difference and why C4D user's should be limited to this? I don't believe there will be next vray 6 anytime soon

"Owners of perpetual licenses also receive free support for the major version they own - when it is the latest major version or the previous one.
In addition, owners of perpetual licenses are eligible to receive for free all minor updates associated with their purchased major version (e.g. if you own V-Ray for 3ds Max v 3.x, you can update for free to v 3.4, v 3.5, v 3.6, etc. However, the upgrade to v 4.x will be a paid option)."


Stefan - got today an email, which strictly says - "Kindly note that after 13 Jan 2021 there may also be a change in the pricing of the V-Ray for Cinema 4D licenses, so I recommend that you purchase an annual license before that date."

Also, every software has different pricing, compared to 3ds max it's cheaper - 340€ vs 425€ here.

[PdZ]

@angel.venkov
thx for the explanation.

Just some questions:

Do I understand right? For Cinema 4D the rendernodes were "different" and inkompatible with for ex. Maya to render on those nodes.
In V-Ray 3.7 we still have "unlimited" rendernodes bound to the V-Ray licence, right?

When switching to 5 we have to purchase Rendernodes for every V-Ray licence? Or do we have to purchase rendernodes per "Account" which could have for ex. 6 V-Ray licences?
And in 3.7 the rendernodes are included but not in 5?

Its all very confusing to me, sorry.

[Stefan_Laub]

"Sorry, but I don't understand that totally. EVERY other software has Vray 5 perpetual license"

as far i see it all new vrays are subcriptions only (also houdini and unreal vray p.e), 28.- euro per months isnt too much i feel for the subscription

[RwVision]

Stefan, only those 2 softwares doesn't have perpetual licences - question is why? And when those 3 softwares will be good enough to have that option?

I just don't feel like in next year there will happen any good update of the core. Even now, with all great futures of Vray 5, I still have the same rendering times like in 3.7. Also, being forced to be used the brute force methods, rendering fast IRLC anims became a past.
Vray is still very poor in BFLC noise/time, and denoising does not save the day.

Cinema 4D has had long before Vray render engine and like 3ds Max, Maya, Modo, Sketchup is one of the "Major" 3d softwares. Would appreciate proper explanation.

[KernitTheFont]

Don't 3.7 users get a free year of v5 with the migration program according to Stefan_Laub? I thought that was the whole point of the program?

[RwVision]

I think that the last free year of license (we asked 1 year ago about it and got it), is fully compensating this.