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  • crash with decal

    Hello, I've the problem I can't use any Vray decals with Vray7. It crashs always.
    Win11 / R2025 latest nightly build.. CPU only

    Thanks..

    Sorry, that should be in Issues.
    Last edited by haniel1107; Yesterday, 05:33 AM.

  • #2
    Hi haniel1107 Could you please give us some additional information so we can assist you:

    1. Does it happen with every scene? Even a new, simple one?
    2. Please, share with us the .bugreport file and the .dmp file so we can investigate them. You can see how to generate the .dmp file here: https://docs.chaos.com/display/VC4D/Creating+Dump+Files
    4. Share a videorecording of the crash so we can observe the exact moment. ​​​

    Comment


    • #3
      Originally posted by viktor_angelov View Post
      Hi haniel1107 Could you please give us some additional information so we can assist you:

      1. Does it happen with every scene? Even a new, simple one?
      2. Please, share with us the .bugreport file and the .dmp file so we can investigate them. You can see how to generate the .dmp file here: https://docs.chaos.com/display/VC4D/Creating+Dump+Files
      4. Share a videorecording of the crash so we can observe the exact moment. ​​​
      Thank you viktor_angelov. I've sent you a PM.
      I tried a new scene with just a sphere and a decal from cosmo, this worked..

      Comment


      • #4
        Thank you, haniel1107 I have shared the files with the team and we will investigate them further.

        Seems like a big scene you are working with. Have you tried deleting the Decal to see if the crash will appear again?

        Also, if you could share the scene with us so we can take a look that would be great.

        Comment


        • #5
          Originally posted by viktor_angelov View Post
          Thank you, haniel1107 I have shared the files with the team and we will investigate them further.

          Seems like a big scene you are working with. Have you tried deleting the Decal to see if the crash will appear again?

          Also, if you could share the scene with us so we can take a look that would be great.
          Hello viktor_angelov, yes without decal or deactivated everything is fine. Could you try without a scene first to find something out? As I would need to ask the client for the scene..
          Thank you for your help!

          Comment


          • #6
            It works as expected on my side. Could you please share a scene with me that I can reproduce it with?

            Comment

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