V-Ray 5 R23/R21 freeze

[PdZ]

Hello there,

Finally I have my new PC and iam absolutely devastated because I cant run V-Ray 5.

I have Vray 3.7 installed on 21 and it works. Redshift and R23 works. But if I try to work with V-Ray 5 on R23 or R21 I get Cinema to open or for example create a cube. But I try to create a V-Ray Material Cinema freezes forever without CPU Usage. Or if I try to open the C4D Settingswindow it freezes too.

Iam using an Ryzen 9 3900X, 32 Gb Ram, Nvidia RTX 3090.

Everything works except when using C4D with V-Ray 5.

Could someone help me? Do I maybe miss something? Some distributables or anything?

I tried reinstalling Graphics driver, using R21 instead of. 23 . I installed V-Ray via Zip and that doesnt Help.

I dont know what to do.

Greets,
PdZ

[deyan.hadzhiev]

Hi PdZ, does the freeze last indefinitely or it is over after some time (a minute or two)? You may have invalid license settings, leading to the V-Ray license timing out.
If this is not the case, could you try to capture a minidump when V-Ray freezes and send it to us? The process of producing a dump is similar to the described process for V-Ray for Maya here:
https://docs.chaosgroup.com/display/...isnotAvailable

[PdZ]

Hey Deyan,

It seems to timeout indefinitely but I will try to wait a lot longer and if nothing happens: minidumping.

Thanky

[PdZ]

deyan.hadzhiev it really seems to work now!!

It took very long but now it works! After closing the scene its now working fast every time. Does V-Ray unpack anything the first time you start C4D?

Thank you very much

[deyan.hadzhiev]

Hi PdZ, there is no unpacking on the first time. One thing that always is executed with new installation of V-Ray is the GPU kernel compilation, but this should not affect the material previews, because they are always on CPU.
I still think the problem might be related to your license server setup - can you check in your settings if you incidentally have a wrong IP for the license server (or alternative license server)? By wrong I mean an IP that does not address an actual reachable machine on the local network.
If the problem persists between restarts of Cinema 4D, I would still suggest getting that minidump, so we may check where V-Ray is hanging.

[PdZ]

Thx Deyan,

I just installed the newest licence server and changed no IP. Iam using just one machine.

Currently its working very fine!